Senior Site Reliability Engineer

Introduction:
If you're ready to innovate and shape the future of reliability, this opportunity is for you!

Lead the transformation and integration of DDS IT and customer infrastructure & cloud platforms by joining our team. Become a key player in the technical collaboration to enhance the performance and security of our supported Azure Cloud infrastructure, while influencing business operations and technology roadmaps.

You will be joining a high performing team.
We are a Remote First Workplace
Great company culture with people at its heart
A Microsoft Partner with access to training and certification opportunities

About DDS IT

Our culture starts and ends with our people.

We are a successful IT Services business with an eye on the future, having grown to 70+ staff across New Zealand. Our culture starts and ends with our people. We are a growing people-centric team who work with Passion, Energy and Heart to deliver incredible customer experiences. We operate with flexibility and have created a friendly, caring and family feel workplace. You bring your best self to work to fulfil your potential and enable our Vision of connecting people and technology to improve the everyday life of New Zealanders.

At DDS IT we are big enough to partner with some of New Zealand’s leading Enterprise companies. But we’re small enough that any one of our clients can pick up the phone and talk to any one of our leadership team. Our size allows easy access to key stakeholders and resources helping remove barriers to create a collaborative environment for share valuable knowledge.

We're growing and truly walk the talk of our values aiming to positively impact individuals both professionally and personally. Our drive for excellence and willingness to go to the ends of the earth for clients has created rapid growth and a loyal customer base.

Our Mission is to become our customers trusted service provider. We believe we will achieve this through increasing the productivity of organisations, through the intelligent use of our products, services, and insights day in and day out.

Description:
A little bit about the role

As the Senior SRE Engineer you will be responsible for being the technical lead for DDS IT and its Customers’ infrastructure & cloud platforms which underpin the respective entities’ Business Operations and Technology roadmaps. The role will have a strong working relationship with technical resources and teams across DDS IT, as well as taking a senior role within the DDS IT Cloud & Infrastructure team. The role will also have a strong working relationship with key stakeholders within DDS IT’s client base, including technical and management functions within various Service and Technology delivery towers.

Your core responsibilities include but are not limited to:
Provide technical escalation point for team members.
Identify and contribute improvements to processes.
Identify areas where automation or efficiencies can be made.
Ensure client SLAs are met.
Lead role in maintaining and executing required security standards for supported infrastructure.
Assist and advise in updating and/or transition of services into operations.
Ensure that all customer data and information is collected, stored and communicated securely and in accordance with the Privacy Act

Skills and Experiences:
A bit about you

You are an experienced Senior SRE engineering professional who has over 3 years hands-on experience in managing and maintaining IaaS-centric infrastructure in an enterprise environment. You will have solid understanding of Microsoft environment and application support including Ticket logging management. You will take pride in your customer centric ability and commitment to the delivery of key touch points of service. Like the rest of our team, you are performance driven and strives for excellence.

You will also have recent experience and/or proficiency on:
Azure services including Azure Virtual Machines, Azure Storage, Azure SQL Database, Azure App Service, Azure Functions, Azure Networking (Virtual Network, Azure Firewall, ExpressRoute), Microsoft Entra ID, etc.
Operating systems (Windows Server 2012/2019, RHEL/CentOS, Ubuntu)
Networking fundamentals & security standards
Proficiency in IaC tools like Terraform, AWS CloudFormation, Bicep or Azure Resource Manager (ARM) templates, for automating infrastructure provisioning and management.
Experience with Continuous Integration/Continuous Delivery (CI/CD) and source code management, across systems including Azure DevOps
Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes, especially Azure Kubernetes Service (AKS) & Azure Container Apps
Usage & configuration of monitoring tools (Datadog, Splunk, LogicMonitor, Dynatrace)
Scripting/Programming (Bash, PowerShell, Python)
Databases (SQL Server, PostgreSQL, Oracle)

Having relevant cloud certifications particularly Azure Solutions Architect Expert will be an advantage.

Talk to us NOW:
If you have the skills and motivation that we are looking for, we want to hear from you. Please apply by following the links and sending in your resume. We are inspired to connect with talented IT professionals and will be holding interviews concurrently with our advertising efforts.

People are at the heart of DDS IT. Excellent culture with a caring and family feel. Now is a once in a lifetime opportunity to join the DDS IT Professional Services family.

At DDS IT, we strive for excellent HR and Recruitment and Selection standards. We are proud to be an Equal Opportunities Employer (EOE) and believe that diversity within the workplace is an essential element to our success.

To know more about us and our open roles, feel free to browse in our DDS IT Careers Page (https://www.ddsit.co.nz/about#careers).