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Service Coordinator

Posted on Nov. 5, 2025

  • Full Time

Service Coordinator

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Wallace + Wallace is looking for a detail-driven, proactive Service Coordinator to coordinate gate service and installation operations. This role is the hub connecting our customers, technicians, and internal teams to ensure projects move smoothly and efficiently.

What You’ll Do

  • Manage all gate service and installation scheduling using AppSheet and internal systems
  • Coordinate technician dispatch, subcontractors, and preventive maintenance programs
  • Communicate directly with customers on timelines, updates, and site readiness
  • Handle service and installation invoicing, billing, and vendor documentation
  • Maintain accurate service data, serial numbers, and tracking information for all installed equipment
  • Oversee month-end reporting, safety meetings, and system updates

What You Bring

  • 3+ years of experience in service coordination, dispatch, or operations (construction, security, or similar field)
  • Excellent organizational and communication skills
  • Strong attention to detail and follow-through
  • Proficiency with scheduling and ERP systems
  • Ability to manage competing priorities calmly and professionally

Wage is negotiable based on qualifications.

We thank all applicants for their interest, however, only those under consideration will be contacted.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Profit sharing
  • RRSP match

Work Location: In person


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