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EROAD

Service Coordinator

Posted on Nov. 27, 2024

Albany, New Zealand
No Salary information.

Full Time

A career with EROAD gives you the unique opportunity to work in a fast-growing organisation who is leading the way with in-vehicle technology, making our roads safer, more productive and aims to reduce environmental impact. EROAD has an awesome purpose – delivering intelligence you can trust, for a better world tomorrow.

About the Role:

We're in search of a Service Coordinator to join our dynamic team in Albany, Auckland for a Fixed Term role covering maternity leave. During your time with us, you’ll be at the helm of coordinating installations between our installers and customers, working with our CRM system to ensure everything runs seamlessly. It's not just about coordination; it's about orchestrating success.

Under the guidance of our supportive managers, you'll be involved in a range of tasks, including reviewing converted quotes, liaising with customers, allocating stock, issuing purchase orders, and coordinating with third-party stakeholders. But it's not all work and no play. You'll also have the chance to flex your problem-solving muscles, handling customer queries with finesse, it's a role where every day brings new challenges and opportunities for growth.

Here's what we're looking for:

Proven experience in a similar role, ideally with exposure to coordinating installers or trades.
Your organisational skills shine through in your approach to work, with a strong emphasis on meticulous recordkeeping and spreadsheet skills.
Your communication skills are top-notch, making interactions with you a delight and collaboration a breeze.
You’re known for your outstanding customer centric approach and passion for working with customers to ensure their success with us.
You thrive in a high performing, fast paced environment and you’re a systematic problem solver.

Why you’ll love working at EROAD:

EROAD is a true Kiwi success story in the tech sector! Publicly listed in 2012, we are represented on the NZX and ASX, and continue to grow rapidly across NZ, Australia and the USA.

At EROAD we value diversity and are a multicultural company with people coming from several locations all over the world. At EROAD, we're a family, and we make sure to bring fun and collaboration to the workplace to foster a sense of community and belonging.

Join our team at EROAD and become part of an organisation in growth mode. This is a truly unique opportunity where your skills and expertise will make an impact. We are going places, and we would love you to join us. We can't wait to hear from you!

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