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Service Desk Analyst
Posted on Jan. 29, 2025
- Wellington City, New Zealand
- No Salary information.
- Full Time

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General information
Description & Requirements
Do you have a passion for Service Desk work and can deliver exceptional customer service?
Do you have exceptional communication skills and you are a natural multi-tasker with the ability to juggle ever-changing priorities?
We are looking for people who have the right to work for Spark in New Zealand, if you do not meet this requirement we cannot proceed with your application.
Then we want YOU!
- We are looking for self-motivated team members wanting to upskill themselves and learn something different every day
- Learn new technology on the go
- Be able to talk to customers from all walks of life through working applications, troubleshooting their hardware
- Be a flexible and friendly team member
- A joy to deal with and our customer knows you by name because you are unbelievably awesome
- A can do attitude and an ability to roll with new processes when required
- Great work ethic
- Be on time
- Make an effort
- Bring energy
- Be passionate in what you do
- Be coachable
- Be prepared
- Do extra
Technically you will know/have:
- Technologies such as - Messaging, Citrix, Cloud, and Office365
- 2+ years' experience in a technical customer service environment such as experience in a contact centre / IT service desk
- Relevant tertiary qualification (preferred, but not essential)
- Relevant IT industry certification(s) would be advantageous
- Flexible working
- Life, health and income protection insurance
- Generous product allowance
- Discounted rates with NZ Retailers
- Wellington Central location
If you would like to help us unleash the potential in all people, then apply NOW!
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