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Service Desk Analyst
Posted on April 18, 2025
- Bedok, Singapore
- 0 - 0 USD (yearly)
- Contract
· At least 2 years of working experience in IT Service Desk environment.
· Strong computer skills and ability to trouble shoot IT related issue and achieve first line resolution.
· Timely escalation to 2nd and 3rd level support via support escalation matrix.
· Manage and prioritize multiple support requests at the same time, ensuring each user gets the help they need without delays.
· Good writing and verbal communication skills.
· Certifications such as ITIL Foundation and CompTIA A+ or equivalent are a plus.
Job Type: Contract
Contract length: 12 months
Pay: $2,400.00 - $3,100.00 per month
Schedule:
- Day shift
Work Location: In person
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