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Government Organization

Service Desk Analyst

Posted on April 18, 2025

Bedok, Singapore
0 - 0 USD (yearly)

Contract

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· At least 2 years of working experience in IT Service Desk environment.

· Strong computer skills and ability to trouble shoot IT related issue and achieve first line resolution.

· Timely escalation to 2nd and 3rd level support via support escalation matrix.

· Manage and prioritize multiple support requests at the same time, ensuring each user gets the help they need without delays.

· Good writing and verbal communication skills.

· Certifications such as ITIL Foundation and CompTIA A+ or equivalent are a plus.

Job Type: Contract
Contract length: 12 months

Pay: $2,400.00 - $3,100.00 per month

Schedule:

Day shift

Work Location: In person

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