Find Your Next Job
Service Desk Executive
Posted on March 6, 2025
- Downtown Core, Singapore
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Desk support hour 7:30am to 7:30pm Monday to Friday, 7am to 2pm on Saturday
- Working Hour
- Monday to Friday: 8.5hr. Staggered between 7.30am – 7.30pm
- Saturday – 7:30am – 2pm. OT pay will be compensated as preferred option if agents need to cover Saturday. Alternate method is weekday hour will be shortened.
- Sunday and Public Holiday – Off.
Job Type: Full-time
Pay: $2,000.00 - $3,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Unishippers
Account Executive - Inside Sales
Account Executive – Downtown Grand Rapids, MIStart Your Career. Build Your Network. Get Paid …
Full Time | Grand rapids, United States of America
Apply 2 days ago
Kesar Earth Solutions
It Support Executive
Job SummaryWe are looking for a proactive and responsible IT Support & Operations Executive to …
Full Time | Ct, India
Apply 6 days, 22 hours ago
Sales Executive ( Tours )
Telesales Executive / Telecalling Sales Executive (Tours & Travels)Job Overview We are looking …
Full Time | Kl, India
Apply 6 days, 22 hours ago
Senior Accountant (Agribusiness)
Introduction: Join Moore Australia’s specialist Agribusiness team and build a meaningful career wor…
Full Time | Brisbane, Australia
Apply 6 days, 22 hours ago
Head Of P&C Pacific
Description The Role Define and execute the long-term growth strategy for the Corporate P&C s…
Full Time | Sydney, Australia
Apply 6 days, 22 hours ago
Mayflower
Rostering Officer - Brighton
Reports To: Customer Service Manager Customer Services and Admissions Manager, Customer Service Exe…
Full Time | Brighton, Australia
Apply 1 week, 4 days ago
Senior Accountant (Business Advisory)
Introduction: If you're a Senior Accountant seeking their long-term home, look no further! You'll …
Full Time | Brisbane, Australia
Apply 1 week, 6 days ago