Service Manager - Automotive

Tailor Your Resume for this Job

*Rare opportunity *

Responsibilities:

• Manage a Service Department to achieve sales, profits, and efficiency by maximizing production, controlling costs, marketing, building a clientele and establishing employee relationships.
• Ensure high quality service and repairs are provided to customers.
• Direct and schedule daily activities of all service staff.
• Establish processes & standards to ensure customer satisfaction and efficient operations.
• Review completed jobs for quality control purposes.
• Handle customer inquiries and or complaints.
• Guide and evaluate performance of service department staff.
• Conduct regular meetings with department staff to review goals, suggestions and/or concerns.
• Follow all company and manufacturer policies, directives, and procedures.
• Ensure staff compliance with required health and safety regulations.
• Shipping and receiving of parts
• Perform additional duties as required

Requirements:

• Strong decision making and multitasking abilities.
• Effective administrative and management capabilities.
• Conduct annual performance evaluations one to one with staff
• Detail oriented
• Excellent interpersonal, communication and computer skills.
• Class 5 driver’s license (required)

*PREVIOUS AUTOMOTIVE EXPERIENCE IS A MUST. APPLICANTS WITHOUT WILL NOT BE CONSIDERED*

Job Types: Full-time, Permanent

Salary: $120-150k yearly

Additional pay:

• Bonus pay

Job Type: Full-time

Pay: $120,000.00-$150,000.00 per year

Ability to commute/relocate:

• Edmonton, AB T5S 1P9: reliably commute or plan to relocate before starting work (required)

Experience:

• service advisor: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person