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Service Order Management Coordinator

Posted on Dec. 6, 2024

Oslo, Norway
0 - 0 USD (yearly)

Full Time

Job Description:

Som Servicekoordinator for Business Support vil du ha en sentral rolle i opprettelsen og oppfølgingen av serviceordre og servicekontrakter i vårt ERP-system, Microsoft Dynamics (Business Central). Du vil sikre at all informasjon er korrekt og detaljert, slik at våre serviceingeniører kan utføre sine oppgaver effektivt og presist.

Du følger en bestilling fra A til Å – fra ordrebestilling til faktura er betalt av kunde. Dine daglige oppgaver inkluderer opprettelse av serviceordre, fakturering, håndtering av innsigelser, kundekontakt, registrering av kontrakter, samt oppdatering av vår kontraktsdatabase. Du vil også være en viktig kontaktperson for deler av serviceavdelingen i Norge.

Vi ser etter deg som har:

Problemløsningsevner: Evne til å identifisere og analysere problemer, samt oppdatere prosesser og prosedyrer.
Gode kommunikasjonsevner: Evne til å lytte og dele informasjon med både interne og eksterne kunder.
Kunnskap om service- og kontraktshåndtering: Evne til å administrere langsiktige forpliktelser mot våre kunder.
Fokus på kundetilfredshet: Evne til å håndtere kundehenvendelser effektivt og forstå kundens behov.
Supportholdning: Yte førsteklasses support til kollegaer med en ‘Yes I can’ holdning.

Kvalifikasjoner:

Behersker norsk flytende og godt engelsk nivå
Erfaring med ERP-systemer (fortrinnsvis Microsoft Dynamics og/eller SAP)
God kjennskap til Microsoft Office-verktøy
Relevant erfaring fra lignende roller

Arbeidstid: 08:00 - 16:00
Arbeidssted: Oslo/Ryen

Er du klar for en spennende utfordring i et globalt selskap med fokus på bærekraft og innovasjon? Søknader vurderes fortløpende!

Vi gleder oss til å høre fra deg!

About Our Company:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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