Service Sales Specialist

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The opportunity

As a Service Sales Specialist, you will be part of our international Grid Automation Service Sales Team. This position is based in Vaasa or Tampere, Finland.

We provide service solutions for substation automation systems, control and protection, cybersecurity, communication, and telecontrol technology. The team is highly motivated with a strong customer and service-oriented approach. It is our ambition to provide high-quality service, delivering solutions aligned with customers' needs. In this role, you are responsible for service tenders from initial customer request to contract closing and handover to operations.

Developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer satisfaction, ensuring expected response to specific customer needs and issues are key success factors for this position.

How you'll make an impact

• Implement the service sales strategy and growth plans, engaging with the installed base (IB) to promote upgrades and value-added solutions.
• Use IB data to identify and develop sales opportunities for Service products and solutions, focusing on the entire Hitachi Energy Service portfolio.
• Conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends.
• Establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction.
• Sell the service product portfolio, monitor sales proposals and tenders, prepare service offerings, communicate contract details, and manage the administrative sales process.
• Act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions.
• Contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives.
Provide technical direction for service sales training to less-experienced staff and support management with key data and insights on markets and effective service selling tactics.

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Your background

• Bachelor’s degree in engineering or technical disciplines or similar.
• Proven experience in sales, sales support, and/or service of power systems/solutions.
• Experience with electric substation equipment (such as IED, RTU, SCADA, Communications, etc.) as well as recent experience in technical sales and/or presenting electric substation equipment solutions to clients is considered an asset.
• Being familiar with the operations and maintenance practices of electric substation equipment and substation construction.
• Good written and spoken communication skills in Finnish and English.
• In order to meet our customers, you will need to be available to travel.

More about us

Are you ready for an exciting new challenge? Does the above description sound like you? Apply for the position by December 19, 2025. Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!

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