[Sg] Manager, Business Development (Outpatient Services)

About the team

The Commercial, Outpatient Services team is a pivotal component of Doctor Anywhere. As a dynamic and driven group, we lead business development and strategic partnership initiatives to foster collaborations with corporate organisations, healthcare providers, and insurance companies. Our goal is to deliver innovative solutions that enhance accessibility and efficiency in healthcare services for our clients and the broader community.

About the role

We are seeking a Manager, Business Development who will focus on identifying and securing new business opportunities while nurturing and growing relationships with key clients (e.g., corporate enterprises, insurance firms, and brokers). Success in this role requires strategic thinking, data-driven decision-making, and the ability to build strong, trust-based relationships across diverse stakeholders.

The ideal candidate is results-driven, collaborative, and a natural communicator who thrives in a fast-paced environment. They possess the agility to navigate ambiguity, adapt to new challenges, and innovate within a start-up or growth-stage organization. Working closely with internal cross-functional teams such as marketing, operations, and finance, you will lead the charge in developing and executing strategies to acquire, manage, and grow key accounts.

This position reports directly to the Head of Commercial, Outpatient Services and is based in Singapore.

A summary of the key responsibilities are as follows :

• Build and maintain a robust pipeline of business opportunities through proactive outreach, qualified lead management, and strategic account mapping.
• Navigate complex corporate structures and sell to multiple stakeholders at varying levels within client organisations.
• Identify upsell and cross-sell opportunities within existing accounts to maximise revenue across the portfolio.
• Establish and nurture strong relationships with senior decision-makers to navigate matrixed organisations effectively.
• Serve as the account lead for key clients, managing relationships, providing insights, and ensuring long-term satisfaction.
• Collaborate with internal teams, including legal, marketing, operations, and finance, to develop tailored solutions and resolve client challenges.
• Define and execute 1–2-year strategic account plans, aligning with organisational goals and client needs.
• Gather and analyse market intelligence to identify trends and adjust strategies to capitalise on emerging opportunities.
• Ensure high-quality, client-centric communication at all touchpoints and resolve escalations promptly.
• Negotiate and prepare contract renewals and documentation to achieve mutually beneficial outcomes.

About You

• Bachelor’s degree with 6–8 years of progressive business development, sales, or account management experience, preferably in [industry/healthcare/insurance] sectors.
• Proven track record of successfully managing complex client relationships and achieving sales targets.
• Exceptional interpersonal and communication skills with the ability to influence and engage stakeholders at all levels.
• Self-starter with strong organizational skills, business acumen, and a focus on delivering exceptional client outcomes.
• Agile and comfortable navigating ambiguity in a dynamic environment, with a continuous improvement mindset.
• Demonstrated integrity, curiosity, and a strong desire to learn and grow professionally.
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun!

About the Company

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organizations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.