Shift Leader

Shift Leader at Caffè Nero ROI

At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15c per hour, if their store collectively achieves the Customer Satisfaction score.
• Paid breaks.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and up to 40% off everything else when you’re off shift.
• Additional pay on Bank Holidays.
• Recommend a Friend scheme – a cash reward if you find new people for the team!
• Access to our benefits platform, with hundreds of discounts, rewards and offers.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service, you’ll have loads of fun along the way, whether that’s a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

Our Baristas earn €14.35 per hour in this location.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you can really be you, with us.

ROICN2021