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Shipping & Social Media Support Associate

Posted on April 21, 2025

  • Arlington, United States of America
  • No Salary information.
  • Full Time

Shipping & Social Media Support Associate

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Job Overview
American Silversmiths is seeking a reliable, organized, and enthusiastic individual to join our team! Our Shipping & Social Media Support associate position entails packaging products, creating labels, and shipping out packages daily, as well as any other duties assigned. This position is full time, in-office, at our brand new Marketing Headquarters in Arlington, TX. You will report directly to our office & inventory manager.

Company Overview
American Silversmiths is the leading manufacturer of custom belt buckles & silver in the world. We craft custom buckles & western-style accessories, with 5 different brands marketed through various marketing channels.

Duties

  • Package and ship customer orders from our online stores and Tik Tok Shop.
  • Create labels using our internal system for shipping
  • Handle returned orders & repairs that must be shipped back to our shop.
  • Communicate with our international customer service team to troubleshoot lost packages and orders.
  • Organize inventory for in-stock products & office items
  • Ship free items for influencers & sponsored clubs.
  • Monitor and respond to direct messages and inquiries on TikTok, Instagram, and Facebook as needed.
  • Assist with various team tasks as delegated

Requirements

  • High school diploma or equivalent (required)
  • Strong attention to detail and organization
  • Team-oriented mindset with a positive attitude
  • Self-starter who takes initiative and is willing to help wherever needed
  • Basic Computer Skills (Excel, Word, etc)

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • Monday to Friday

Work Location: In person


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