Showroom Coordinator & Admin Associate

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Job Title: Showroom Coordinator & Admin Associate

Location: Kolkata, West Bengal (On-site / Showroom)

Job Type: Full-Time

About Us: For over seven decades, Diamond Lighting has been illuminating spaces across the nation. We have stood the test of time by continuously evolving: transitioning from manufacturing traditional chokes and starters for tube lights, to pioneering high-efficiency LED systems, and now engineering cutting-edge, smart-home compatible lighting ecosystems.We are seeking a organized, welcoming, and detail-oriented Showroom Coordinator & Admin Associate to manage our front desk, handle customer checkouts, and support daily administrative operations.

Key Responsibilities

1. Front-of-House & Client Hospitality

● Warmly greet all walk-in retail customers, architects, and interior designers as they enter the showroom.

● Direct clients to the appropriate Sales Executive and ensure a seamless, high-touch customer experience.

● Manage showroom hospitality, including offering and serving beverages (tea/coffee/water) to visiting clients and trade partners.

● Maintain a clean, professional, and welcoming front desk and reception area.

2. POS Billing & Cashier Operations

● Handle all in-store checkout transactions using our Point of Sale (POS) system (Cash, Credit/Debit Cards, UPI).

● Generate, print, and hand over official tax invoices and receipts to clients.

● Reconcile daily cash and digital transactions at store closing and maintain the daily petty cash log.

3. Customer Communication & Lead Management

● Manage the store’s inbound telephone calls and official WhatsApp Business account (handling basic queries regarding store hours, product availability, and order status).

● Log walk-in architect and designer contact details into our central database/CRM and pass qualified leads to the sales team.

● Coordinate with the warehouse/logistics team to inform clients when their orders are packed and ready for pickup or delivery.

4. Executive & Store Administration

● Assist executive leadership with scheduling client meetings, vendor calls, and managing calendar appointments.

● Track and order daily store supplies, including pantry items, stationery, and office cleaning materials.

● File daily physical receipts and expense sheets for weekly handover to the accounting team.

Job Requirements

● Experience: 1 to 3 years of experience in a front desk, receptionist, store administration, cashier, or hospitality role (retail experience is a plus).

● Communication Skills: Fluent in English, Hindi, and Bengali with a polite, professional, and customer-first attitude.

● Computer Proficiency: Basic working knowledge of MS Excel / Google Sheets, email correspondence, WhatsApp Business, and Point of Sale (POS) software.

● Organization: Strong multi-tasking abilities, attention to detail with cash handling, and punctual attendance.

● Professional Appearance: Neat, well-groomed personal presentation suitable for a premium retail store environment.

What We Offer

● Competitive monthly salary (INR 17,500/month Gross).

● Bonuses based on performance

● Stable, comfortable, and modern work environment in a premium retail showroom setting with a dedicated working space.

● Direct exposure to business operations and leadership.

● Clear career growth opportunities into store management or operations as the business scales.

How to Apply

Interested candidates can send their Resume to das.30.aneek@gmail.com or contact us via WhatsApp at +91 9038808043.

Pay: ₹17,500.00 per month

Application Question(s):

• What languages are you proficient in?

Work Location: In person