Showroom Host/Receptionist

The Role:
We are seeking a proactive and enthusiastic individual to join our team as a Showroom Host/Receptionist with responsibilities extending to service and sales administration. This is a varied and dynamic role requiring exceptional customer service skills and the ability to multitask effectively.

Key Responsibilities:

• Showroom Host/Receptionist:
• Greet customers and visitors warmly, ensuring they feel welcome and attended to.
• Handle incoming calls and direct them to the appropriate department.
• Maintain the showroom's presentation, ensuring it is tidy and inviting.
• Sales Administration:
• Support the sales team with administrative tasks, including preparing sales documentation and processing orders.
• Maintain accurate records in line with company and manufacturer standards.
• Service Administration:
• Coordinate service appointments, liaise with customers, and ensure clear communication between technicians and clients.
• Process invoices and service-related paperwork efficiently.
• Keep customers updated on the status of their vehicles.

About You:

• A friendly, professional demeanor with excellent interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient in administrative tasks and confident using IT systems (training provided for dealership-specific software).
• Able to work collaboratively in a small team and adapt to a variety of responsibilities.
• Prior experience in the motor trade or a similar role is advantageous but not essential.

What We Offer:

• A supportive and friendly team environment.
• Training and development opportunities.
• The chance to work with high-quality Subaru and Isuzu vehicles.
• Competitive salary and benefits package.

Job Type: Full-time

Pay: From £11.50 per hour

Expected hours: No less than 40 per week

Additional pay:

• Bonus scheme
• Commission pay
• Quarterly bonus

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person