Social Enterprise Program Coordinator

POSITION OVERVIEW

The Diversion Hub serves justice-involved individuals in Oklahoma, Canadian, and Cleveland Counties by uniting multiple support agencies under one roof. Through coordinated services, we provide resources that stabilize lives and reduce involvement in the criminal legal system.

The Social Enterprise Program Coordinator will lead Diversion Hub’s workforce development food truck initiative. The Breakfast Hub is a social enterprise designed to create stabilizing employment pathways for young men ages 18–24. This program provides hands-on culinary training, customer service experience, teamwork development, and essential soft skills to support long-term employment success. The coordinator will oversee cohort management, curriculum implementation, kitchen instruction, and day-to-day food truck operations while modeling professionalism, accountability, and leadership.

RESPONSIBILITIES

The Social Innovation Program Coordinator is responsible for managing and implementing Diversion Hub’s food truck workforce development program, including but not limited to:

• Recruiting, onboarding, and managing program participants (cohorts of young adults ages 18–24).

• Supervising participants during all food truck operations, ensuring safety, professionalism, and accountability.

• Providing hands-on instruction in kitchen operations, food preparation, sanitation, and safe food handling practices.

• Ensuring compliance with all local and state food safety regulations.

• Assist in the development and delivery of curriculum focused on culinary skills, teamwork, communication, customer service, financial literacy, and workplace readiness.

• Teaching and reinforcing soft skills such as punctuality, conflict resolution, problem-solving, and professional conduct.

• Creating structured schedules for training, food truck events, and skill-building workshops.

• Managing food truck inventory, supply ordering, and cost tracking in coordination with leadership.

• Overseeing daily cash handling procedures and basic financial reconciliation.

• Coordinating food truck bookings, community events, and partnerships that provide revenue and participant exposure.

• Monitoring participant progress, documenting outcomes, and communicating with case managers or program partners as needed.

• Maintaining accurate documentation of attendance, performance, and program metrics.

• Collaborating with Diversion Hub leadership to evaluate program effectiveness and implement continuous improvements.

• Adhering to agency code of ethics and professional standards, including strict client confidentiality.

• Assisting as requested with grant recording.

• Other duties as needed to ensure the success of the social enterprise.

EDUCATION AND EXPERIENCE

• At a minimum, the Social Innovation Program Coordinator must possess high school equivalency; associate or bachelor’s degree preferred (culinary arts, workforce development, education, social services, or related field).

• Must hold a current ServSafe Manager Certification.

• Prior experience in food service management, commercial kitchen operations, or food truck operations required.

• Experience working with young adults, justice-involved individuals, or workforce development programs strongly preferred.

• Experience teaching, training, coaching, or mentoring preferred.

ADDITIONAL JOB REQUIREMENTS

• Clearance of background check.

• Must have own transportation for site visits. Valid driver’s license and insurance on motor vehicle in accordance with state law and agency requirements.

QUALIFICATIONS OF THE IDEAL CANDIDATE

• Be able to interact with individuals of diverse cultural and socioeconomic backgrounds in a manner that demonstrates sensitivity toward cultural differences and respect for everyone.

• Possess maturity and judgment consistent with the high level of responsibility.

• Demonstrate flexibility in position requirements.

• A proven track record for building and maintaining effective collaborations.

• Proven ability to meet multiple deadlines and balance numerous projects while maintaining a perspective on long-term goals.

• Independence and self-confidence to act decisively and, at the same time, an ability to receive, integrate and translate others’ ideas and suggestions.

• A hard working, positive, mission-driven and extroverted work style.

• A welcome attitude to constructive feedback of their work.

• Analytical skills, quantitative and qualitative.

• Attention to detail

COMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS

Intermediate computer, mobile device and internet skills with knowledge of software programs including but not limited to:

• Windows and Microsoft Office Products

• Cloud-based File Sharing such as Google Drive and SharePoint

• Adobe Products

• Client Databases

PHYSICAL DEMANDS

While performing the duties of this job, the employee must be able to stand for extended periods of time; walk; use hands to prepare food and operate kitchen equipment; lift and/or move items up to 50 pounds; bend, reach, and climb stairs as needed. The role requires working in a commercial kitchen and food truck environment with exposure to heat, cooking equipment, and outdoor weather conditions. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. Must have excellent command of English language and grammar, both verbal and written. Must be able to clearly hear and understand verbal instructions in a kitchen setting.

WORK ENVIRONMENT

Diversion Hub serves individuals who may be experiencing mental health challenges, substance use disorders, or other complex barriers. All staff must be comfortable working in a trauma-informed environment and demonstrate empathy, professionalism, and sound judgment when interacting with this population. The safety of our staff and clients is our top priority, and we maintain comprehensive safety protocols, staff training, and facility procedures to prevent and respond to any potential altercations.

EQUAL OPPORTUNITY PROVIDER

The Diversion Hub has a policy to provide equal employment opportunities to all qualified persons without regard to race, creed, religion, sex, sexual orientation, age, national origin, physical or mental disabilities, marital status or any other status or characteristic protected under federal, state or local law.