Social Media Customer Executive (#Thamarassery #Koduvally)

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Job Summary:

We are seeking a highly motivated and sales-driven individual to join our team as an E-commerce Social Media Customer Executive. As an onsite worker, you will be responsible for chatting with customers, supporting their purchases, and providing exceptional customer service.

Key Responsibilities:

- Respond to customer inquiries and provide product information via chat.

- Support customers in making purchases and address any concerns.

- Upsell and cross-sell products to increase sales revenue.

- Provide replacement support and resolve customer complaints.

- Meet sales targets and performance metrics.

Requirements:

- Excellent communication and interpersonal skills.

- Proficient in English language (written and spoken).

- Ability to work at office environment.

- Strong sales and customer service skills.

- Familiarity with e-commerce platforms and social media.

Working Hours:

- Day shift: 8:30 am - 5:30 pm

- Night shift: 5:30 pm - 2:30 am

Salary:

- ₹10,000 - ₹13,000 per month

Benefits:

- Opportunity to work with a dynamic and growing e-commerce company.

- Flexible office work arrangement.

- Performance-based incentives and bonuses.

If you are a motivated and sales-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Day shift
• Night shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Application Question(s):

• Are you located in near Thamarassery, Kozhikode?
• Will you be able to reliably commute or relocate to Thamarassery, for this job?

Language:

• English (Required)
• Arabic (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person