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Social Work/ Social Services Associate

Posted on Dec. 31, 2024

  • Full Time

Social Work/ Social Services Associate

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COMPANY DESCRIPTION

Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare services in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.


DESIGNATION : Social Work/ Social Services Associate

RESPONSIBILITIES
  • Act as a coordinator for the admission of residents under Ministry of Health (MOH) Portable Subsidy
  • Perform financial counselling for all residents under MOH's Portable Subsidy, including the preparation of estimated bill size, admission contract and other administrative matters
  • Perform and monitor National Means Testing (NMTS) for portable subsidy residents and ensure the resident NMTS are valid and updated according to MOH's requirement
  • Act as a resource person for the MOH ILTC portal and IRMs or all ECON Medicare Centres and Nursing Homes
  • Assist and provide support to your direct supervisor in putting up application for subsidy Nursing Home for ECON private resident (private to subsidy conversion)
  • Assist Home and Centre in putting up the following applications for their resident
  • Shelter Home
  • Day Care
  • Day Rehab
  • Home Modification
  • Senior Mobility Fund
  • Any other Home and Centre Based schemes available
  • Assist the resident in putting up the applications for government schemes. Applications would include the following, and other schemes that may be available
  • Interim Disability Assistance Programme for the Elderly (IDAPE)
  • Eldershield Claim
  • Medical Fee Exemption Card (MFEC)
  • Medifund Claim etc
  • Elderfund
  • Careshield Life / Medishield Life
  • Home Caregiver Grant
  • PGDAS
  • Silver support schemes encashment
  • Any other financial schemes available
  • Provide support to your direct supervisor in ensuring that all processes and workflows are customer focused, efficient and achieve the organization's objectives
  • Identify, develop, and implement plans for area of improvement including working together with colleagues as a team within the department or from other departments in a collaborative manner
  • Perform such other duties and responsibilities that may be assigned from time to time

Requirements:

  • Diploma in Counselling/ Psychology or Social Services or any equivalent qualification with at least 1 year relevant working experience
  • Good interpersonal and communication skills, team player
  • Willing to work with people with disability
  • Ability to work independently
  • Ability to multi-task
  • Ability to work effectively in team environment
  • Possess planning, communication and interpersonal skills
  • Empathetic and compassionate
  • Proficient with MS Office
  • Ability to work under pressure and meet tight deadline


QUALIFICATIONS

Diploma in Counselling/ Psychology or Social Services or any equivalent qualification with at least 1 year relevant working experience


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