Software Specialist - In-Office Position, Pennsylvania

*Position is in-office at the County of Lycoming, Williamsport, PA.

OVERVIEW

Develops and maintains manual and automated systems throughout the county. Primarily assists with and supports third party software installs, upgrades and problems. Responsible for maintenance of existing systems, analysis and design of new systems, programming, testing, and program documentation. Reports to IT Operations Director.

WORKING KNOWLEDGE OF THE FOLLOWING:

• Microsoft Window Servers – using VB.net, C#.net, C++.NET, WPF (Windows Presentation Foundation), SQL, HTML, XML, CSS, PowerShell, Python, Java
• Database Technologies: SQL, Oracle, Access
• Crystal Reports
• COGNOS Reports
• Advanced use and integration of MS Office desktop applications
• IBM iSeries (AS/400)

SPECIFIC DUTIES

• Keeps IT Operations Director informed and updated on progress of all projects.
• Works with all application staff to advance projects and personal capabilities.
• Consults with users to handle problems and changes as efficiently as possible.
• Provides basic to mid-level website administration while maintaining consistent performance, appearance, and messaging via an existing CMS.
• Provides project timing estimates to assist in the appropriate planning needs.
• Supports and maintains existing computer systems.
• Regularly supports third party systems and software.
• Implements changes in manual and computerized systems according to standards.
• Responsible for documentation of changes to computer systems according to established methods.
• Trains and assists staff, within the office and from other departments, in the use of these changes.
• Sees that all changes to systems provide adequate protection in the event of operator error, hardware failure or disaster.
• Does quality work in a timely manner as assigned.
• Occasionally does the work of a Software Analyst.
• Handles Help Desk problems as assigned.
• Fills in for the Operations Coordinator as needed.
• Additional tasks as assigned.

SUPERVISORY RESPONSIBILITIES

None

WORKING CONDITIONS

Normal office surroundings. Some local travel for meetings at County facilities. Occasional day and overnight travel for training as required.

JOB REQUIREMENTS

• This is an entry level support and development position, candidates would have up to 4 years of verifiable hands-on work experience, applicable technical certifications, and/or related education.
• Since much of the work in development of an information system is independent in nature, a high degree of initiative is required.
• Must submit to and pass a drug screening and summary background check per County policy, as well as an additional FBI fingerprint background check.

Company Description

County of Lycoming is a county in the U.S. Commonwealth of Pennsylvania and comprises the Williamsport Metropolitan Area. Lycoming is Pennsylvania's largest county by area and is a great place to live and work, offering outdoor adventures, history and culture, and sporting events.

Providing quality customer service to our citizens, business owners and visitors is County of Lycoming’s top priority and that starts with our employees.

We offer an award-winning comprehensive benefits package, including generous paid holidays and vacation, a deferred benefit retirement plan, deferred compensation retirement plan availability, affordable medical and dental coverage, innovative wellness programs, extensive professional development opportunities, and more.

County of Lycoming is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person