Solution Delivery Manager

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Rogers Enterprise IT Team is currently seeking a Solution Delivery Manager to lead the Data & AI Projects Delivery. Reporting to the Snr Manager – Data & AI Delivery, this individual will be responsible for leading work for DevOps implementation within the Connected Home, Network & Rogers Business subject area and provide SME knowledge and guidance for design, development and implementation of program \ project delivery.

Who we're looking for:

• Manage a team of vendor technology professionals including direct and dotted line resources (Solution Architecture, PM, Scrum Master, BSA, Data Engineer, Developer and Non-Prod Environment support resources) on the agile and waterfall delivery teams
• Ownership and management of the DevOps, foundational and change management functions.
• Work closely with our Agile and traditional development teams to ensure a straightforward migration of the technical solution from environment to environment, leveraging a variety of tools and technologies
• Ensure the integrity of production applications and that all software is architected and developed to meet high standards for scalability, reusability, quality, security and maintainability
• Plan resource levels according to project demands, recruiting when required and utilizing alternate delivery methods such as contract or offshore resources
• Facilitate creation of new and improved processes and tools by utilizing best practices and technologies in a cost-effective way
• Manage project and portfolio budgets and assist in managing cost centre financials
• Develop and contribute to negotiations of third-party contracts/agreements
• Monitor the overall progress of projects and provide timely status updates to executives and project stakeholders
• Coordinate team efforts to resolve complex issues and conflicts and escalate to executive level wherever required
• Proactively engage business partners to jointly develop and maintain technology roadmaps and communicate funding and approval status, implementation schedules and actions to mitigate constraints and issues.
• Ensures projects align with the business and ITS strategies, contributing to the development of plans and processes in supported organizations and business unit level and Data & AI target Architecture.

What you bring:

• Demonstrated ability of successfully leading complex IT projects and programs in Cloud platforms (Azure, Snowflake, Databricks, AWS, Adobe Cloud Marketing Platforms)
• Knowledge of Marketing concepts, best practices, campaign management
• 3+ years' experience of DevOps engagements, ideally within Agile development teams, and incorporating continuous integration techniques and tools
• Technical knowledge to lead, coach and champion the team on Script development (e.g. JavaScript, Ruby, Python), Code control and continuous integration tools (e.g. Jenkins, Bitbucket, Git), and Project Management tools (e.g. JIRA)
• Prior experience managing employees as direct reports.
• Demonstrates experience with Software Development Lifecycle methodologies (Waterfall and Agile) including system development tools and techniques, application planning and strong problem solving and troubleshooting skills.
• General knowledge of operating systems, physical and virtual environments, networking and databases - and their use
• Ability to successfully implement and control budgets
• Creates clear and coherent written materials

What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • My Path: self-driven career development program
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 293266

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology