Solutionist

Position Overview:

Stern Exteriors is searching for a driven, detail-oriented, and personable Solutionist to work alongside the general manager and help homeowners and property managers find the right exterior solutions. This role is designed for high-energy, outgoing individuals who excel at building relationships and following through on commitments.

The right candidate will initially assist in developing solutions for customers but is expected to take full ownership of the process—from assessment to pricing to securing approvals. Stern Gutters provides leads, but team members are encouraged (and financially rewarded) for generating business through referrals and networking.

What You’ll Do:

• Conduct on-site evaluations of gutter, fascia, soffit, and siding issues for residential and commercial properties
• Use standard operating procedures (SOPs) and checklists to ensure consistent, high-quality assessments
• Prepare accurate, detailed estimates with clear options for homeowners
• Communicate solutions with clarity and confidence, ensuring customers fully understand their choices
• Follow up consistently to help customers move forward with their projects
• Maintain strong relationships with homeowners, property managers, and commercial clients
• Attend networking events and request referrals, though cold sales efforts will never exceed 20% of your focus
• No high-pressure sales tactics—we provide solutions, not aggressive sales pitches

What We Expect:

✅ Highly personable – You must be comfortable striking up and holding conversations with anyone
✅ Process-driven – Consistency in following checklists, documentation, and SOPs is critical
✅ Self-motivated – Hungry to grow, driven to follow up, and eager to take ownership
✅ Integrity-focused – We don’t take shortcuts or mislead customers—we solve real problems
✅ Tech-savvy – Ability to use digital tools for estimates, scheduling, and CRM
✅ Strong closer – Ability to clearly communicate value and secure project approvals
✅ Reliable transportation – Regular travel to customer sites across North and Central NJ

Job Type: Full-time

Pay: From $60,000.00 per year

Compensation Package:

• Commission pay
• Uncapped commission

License/Certification:

• Driver's License and Transportation (Required)

Work Location: In person