Spa Supervisor

Join our fabulous team at the Farnham Estate Spa & Golf Resort a Spa Supervisor

We are currently seeking a Spa Cleaner to join the team at Farnham Estate. The Spa Supervisor oversees daily spa operations to ensure exceptional guest experiences, smooth staff coordination, and high service standards. This role supports the Spa Manager by supervising staff, maintaining facility standards, and assisting with administrative and guest service responsibilities.

About Farnham Estate

Set on a beautiful 1,300-acre country estate on the outskirts of Cavan Town, Farnham Estate is one of Ireland’s most popular Spa & Golf destinations with a superb reputation for being a genuine ‘retreat to nature’.

At Farnham Estate, you will find yourself in an environment void of frenzy yet full of life.

Enjoy a delicate blend of country charm and contemporary interior style. Set among 1,300 acres of ancient forest, rolling meadows and pristine Lakeland, this resort offers wonderful accommodation, healthy and delicious cuisine whether it be in our two restaurants or casual dining in our bar.

We operate an 18-hole Jeff Howes designed Golf Course, 10Km of ancient woodlands & superb award-winning health spa’s facilities. In our newly renovated Ballroom, few settings for Cavan weddings are as romantic or beautiful as Farnham Estate.

Role/Responsibilities:

Operations & Guest Experience

• Supervise daily spa operations to ensure services run efficiently and on schedule
• Ensure a high level of guest satisfaction by addressing inquiries, requests, and concerns promptly
• Maintain cleanliness, hygiene, and ambiance standards across all spa areas
• Ensure compliance with health, safety, and sanitation regulations

Staff Supervision

• Supervise, support, and motivate spa therapists, receptionists, and attendants
• Assist with staff scheduling, attendance tracking, and shift coverage
• Provide on-the-job training and coaching to maintain service quality and professionalism
• Monitor staff performance and report issues or achievements to the Spa Manager

Administrative Duties

• Assist with inventory control, product usage, and stock ordering
• Handle cash, POS transactions, and end-of-day reporting when required
• Support promotional activities, packages, and upselling of spa services and retail products
• Ensure accurate booking management and smooth front desk operations

Standards & Quality Control

• Enforce spa policies, procedures, and service standards
• Conduct regular checks of treatment rooms, equipment, and supplies
• Ensure therapists follow treatment protocols and brand standards

Qualifications & Skills

• 2–4 years of experience in a spa or wellness environment, with supervisory experience preferred
• Strong leadership, communication, and interpersonal skills
• Excellent customer service and problem-solving abilities
• Knowledge of spa treatments, products, and wellness practices
• Ability to work flexible hours, including weekends and holidays

About The Role

Perks and Benefits of working at Farnham Estate Spa & Golf Resort

• Very competitive salary
• Free Carparking
• Complimentary, high-quality meals on duty
• Career progression opportunities across the Windward group
• Employee Assistance& Digital Wellness Programmes
• Complimentary, high-quality meals on duty
• Discounted room & dining rates in Windward properties for you as well as friends and family
• Training and development opportunities dedicated to your development including E- Learning platform
• Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
• Cycle-to-work scheme
• Refer a friend Scheme

About Windward Management:

Farnham Estate Spa & Golf Resort is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners

Join us today in Farnham Estate a Spa Supervisor and become part of an award-winning team.

Required Criteria

Skills Needed

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Company Benefits

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Salary

Not disclosed