Find Your Next Job
Specialist Customer Care Consultant
Posted on Dec. 19, 2024
- Brisbane, Australia
- 0 - 0 USD (yearly)
- Full Time

Tailor Your Resume for this Job
- You're flexible and resilient, eager to learn new skills and regularly shift between phone and specialist administration activities.
- You're a friendly, empathetic and self-aware team player who commits to being in the right place at the right time to support your team and ensure timely service for our customers
- You're adherent to the process, but also raise opportunities for resource, system and process improvement
- You take ownership of your development, are open to feedback and seek out opportunities to continuously improve
- You have experience working in a team environment and autonomously
Your skills and experience
- Recent experience in salary packaging and/or novated leasing.
- Great literacy, numeracy and computer skills
- Exceptional verbal and written communication skills
- Demonstrated attention to detail and compliance with legislative, regulatory and employer policy requirements.
Your role will include:
- Building and maintaining external and internal stakeholder engagement and relationships
- Maintaining specialist/Salary packaging novated lease queue volumes including hotlines and external phone lines
- Action and maintain related external/internal reports as necessary within required timeframes
- Adhere to personal and employer KPI’s
- Maintain and update records of every customer transaction including details of comments, enquiries, complaints, and actions taken via call notes in the company’s systems
- Extra duties as required
- Assist with general office administration tasks as required
- Novated leasing benefits and discounts
- 12 weeks paid parental leave and access to our Parents Portal
- Comprehensive learning and development opportunities to support your career growth
- Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations
- Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
- Exempt Employee Share Plan
Please note all successful candidates will be required to undergo background checks.
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
People's Choice Credit Union
Support Member Service Consultant- Elizabeth
Are you a customer service professional looking to start your career in banking? Working with us a …
Part Time | Sa, Australia
Apply 1 day, 11 hours ago
Nimbus academy
People Development Consultant (Remote)
OverviewWe are seeking a passionate and purpose-driven People & Performance Development Special…
Full Time | Columbus, United States of America
Apply 1 day, 14 hours ago
BRAMGATE AUTOMOTIVE, AUDI MISSISSAUGA
New Car Sales Specialist
AUDI VEHICLES SALES CONSULTANT/SPECIALIST – PEEL REGIONThe RoleAre you an experienced vehicle…
Full Time | Brampton, Canada
Apply 3 days, 11 hours ago
Dalux
Payroll Accountant
Passionate about payroll and supporting your colleagues? And do you want to join a growth adventure…
Full Time | København, Denmark
Apply 1 week ago
Charles River Laboratories
Senior Full Stack Java Developer
At Charles River, we are passionate about improving the quality of people’s lives. When you j…
Full Time | Dublin, Ireland
Apply 3 weeks, 2 days ago
Liberty Core Consultants
Wyoming Title Specialist
Join Liberty Core Consultants as a Full-Time Wyoming Title Specialist near Cheyenne, Wyoming. This …
Full Time | Cheyenne, United States of America
Apply 4 weeks, 1 day ago
Amazon Web Services
Security Consulting Leader
DESCRIPTION Are you a security focused professional who loves working with others on helping them u…
Full Time | Sydney, Australia
Apply 1 month ago
Solution Expert
Are you ready to elevate your career in a fast-paced, innovative environment where you’ll gai…
Full Time | København, Denmark
Apply 1 month ago