Find Your Next Job
Specialist Customer Care Consultant
Posted on Dec. 19, 2024
- Brisbane, Australia
- 0 - 0 USD (yearly)
- Full Time

Apply to 500+ LinkedIn Jobs Automatically
- You're flexible and resilient, eager to learn new skills and regularly shift between phone and specialist administration activities.
- You're a friendly, empathetic and self-aware team player who commits to being in the right place at the right time to support your team and ensure timely service for our customers
- You're adherent to the process, but also raise opportunities for resource, system and process improvement
- You take ownership of your development, are open to feedback and seek out opportunities to continuously improve
- You have experience working in a team environment and autonomously
Your skills and experience
- Recent experience in salary packaging and/or novated leasing.
- Great literacy, numeracy and computer skills
- Exceptional verbal and written communication skills
- Demonstrated attention to detail and compliance with legislative, regulatory and employer policy requirements.
Your role will include:
- Building and maintaining external and internal stakeholder engagement and relationships
- Maintaining specialist/Salary packaging novated lease queue volumes including hotlines and external phone lines
- Action and maintain related external/internal reports as necessary within required timeframes
- Adhere to personal and employer KPI’s
- Maintain and update records of every customer transaction including details of comments, enquiries, complaints, and actions taken via call notes in the company’s systems
- Extra duties as required
- Assist with general office administration tasks as required
- Novated leasing benefits and discounts
- 12 weeks paid parental leave and access to our Parents Portal
- Comprehensive learning and development opportunities to support your career growth
- Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations
- Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
- Exempt Employee Share Plan
Please note all successful candidates will be required to undergo background checks.
Apply to 500+ LinkedIn Jobs Automatically
Share with Friends!
Similar Jobs
ServiceNow
Senior Solution Sales Executive, Risk Solutions
Company Description At ServiceNow, our technology makes the world work for everyone, and our people…
Full Time | Issy-les-moulineaux, France
Apply 2 days, 10 hours ago
Troncalli Subaru
Service Bdc Phone Consultant
Troncalli Automotive Group has been recommended by hundreds of happy customers since 1951. Our deal…
Full Time | Cumming, United States of America
Apply 1 week, 4 days ago
Siemens
Solution Engineer
Are you ready to shape the future of fire protection? The future of fire protection just got smarte…
Full Time | Ballerup, Denmark
Apply 2 weeks, 1 day ago
Infosys
Palkka-Asiantuntija (Payroll Specialist) - 100% Remote
Payroll Specialist – 100% HomeofficeWho are we? Infosys offers business consulting, technolog…
Full Time | Espoo, Finland
Apply 2 weeks, 4 days ago
Bechtel
Information Management Specialist
Requisition ID: 285426 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Loc…
Full Time | Toronto, Canada
Apply 2 weeks, 5 days ago
Wunderman Thompson
Copywriter
JUL 3, 2025 Would you like to be part of a work culture powered by curiosity, passion, creativity a…
Full Time | København, Denmark
Apply 3 weeks, 2 days ago
Icon Group
Medical Secretar /Day Hospital Administrator
Administration Brisbane Full Time Icon Cancer Centre Australia Medical Secretary / Day Hospital …
Full Time | Brisbane, Australia
Apply 3 weeks, 3 days ago
Amazon.com
Pre-Construction Manager, Emea Pre-Construction
- Professional fluency in Arabic, German + English - Extensive experience in mission critical facil…
Full Time | Dublin, Ireland
Apply 4 weeks, 1 day ago