Sr. People Operations Specialist

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

The People Operations team is focused on providing seamless and client-focused transactional support to our employees and internal stakeholders in offices around the world. As a Sr. People Operations Specialist, you are a consummate professional committed to confidentiality and integrity when handling sensitive employee information. You are detail-oriented and focused on data integrity and process, you are willing to put your head down to get things done, work well as a team, and care about the employee experience. While part of a global team, you will mainly look after EMEA employees.

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Who You Are:

• Excellent organizational skills, ability to maintain confidentiality, ability to prioritize effectively and complete tasks with accuracy and efficiency

• A client service mindset with the desire to go above and beyond

• An ability to identify and recommend opportunities for continuous process improvement

• Ability to work autonomously and lead operational initiatives within the EMEA region

What You’ll Do:

• Respond to first level questions from employees on all HR topics

• Generation of offer letters and other HR documentation and personnel records

• Responsible for conducting new hire onboarding

• Support with job changes, including promotions, salary changes and international transfers

• Manage the benefits administration

• Manage off-boarding

• Process time off and leaves of absence for employees

• Create, maintain and audit employee files ensuring data integrity

• Leverage technology for HR process efficiencies and leading these initiatives within the EMEA region

• Local contact for all system related activity, participating in system implementations and enhancements

• Act as a regional SME when working on global process improvements, ensuring EMEA requirements are met

• Collaborate with HRBPs in line with our global partnership model
  

Qualifications

• Bachelor’s Degree or equivalent experience

• 4+ years experience in an HR administration, operations, or generalist role, strong preference for the technology industry

• Experience working with global teams and multiple jurisdictions desirable

• Experience with Workday HR information system and JIRA desirable

• Strong excel skills are a plus