Store Business Manager - Burwood

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Introduction:
M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.

Description:
M.J. Bale is seeking a passionate and performance-focused Store Business Manager to lead our Burwood store. This is an opportunity for an experienced leader who thrives on driving results, developing high-performing teams, and delivering an exceptional customer experience within a premium retail environment.

Burwood is a key location within our network, and we’re looking for someone who can build strong client relationships, elevate team capability, and deliver consistent commercial outcomes.

The Opportunity

As Store Business Manager, you will take full ownership of store performance, people leadership and operational excellence.

Commercial Leadership

Drive sales targets, KPIs and store profitability

Analyse sales performance to identify growth opportunities

Manage wage budgets and roster efficiency

Increase average transaction value (ATV), units per transaction (UPT) and database growth

Execute local clienteling and business development initiatives

Team Leadership & Development

Recruit, train and develop a high-performing retail team

Lead from the front on the shop floor, demonstrating premium selling techniques

Coach and mentor team members to exceed individual and store targets

Foster a culture of accountability, energy and professionalism

Conduct regular performance and development conversations

Customer Experience Excellence

Deliver a world-class, personalised customer experience

Build strong relationships with VIP and repeat clients

Drive appointment-based styling and custom opportunities

Ensure service standards consistently reflect the M.J. Bale brand

Operational & Visual Standards

Maintain exceptional store presentation in line with brand guidelines

Oversee stock management and inventory control

Ensure compliance with company policies and procedures

Drive operational efficiency and consistency

Skills and Experiences:
About You

Proven experience as a Store Manager or senior retail leader in a premium or high-performing environment

Strong commercial acumen and ability to manage store P&L

Demonstrated success in driving sales growth and achieving KPIs

Exceptional leadership and team development capability

Strong clienteling and relationship-building skills

Highly organised with strong attention to detail

Passionate about menswear, tailoring and premium service

Why Join M.J. Bale?

M.J. Bale is a values-led Australian menswear brand built on craftsmanship, integrity and authentic relationships. We are proud of our product, our people and our culture.

Joining Burwood means:
Leading a premium brand in a strong retail location

Working within a supportive and ambitious retail network

Genuine career progression opportunities

Generous team member clothing discount

A culture that values performance, character and growth

If you are ready to lead with confidence, drive commercial success and build a strong retail culture — we would love to hear from you.

Apply now and take the next step in your leadership career with M.J. Bale.