Store Business Manager - Chapel Street

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Introduction:
M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.

Description:
Store Business Manager (SBM) — Chapel Street

Lead. Coach. Grow.
We’re looking for a commercially savvy Store Business Manager to take ownership of our Chapel Street store. If you love building high-performing teams, delivering exceptional customer experiences, and driving results, this is your next move.

Why this role?

Take the reins of a high-profile location with strong foot traffic and a loyal local clientele

Lead, coach and develop a passionate team to exceed sales and service goals

Own your business: trade the floor, optimise rosters, manage stock, and elevate VM standards

Be supported with training, tools and real career pathways

A day in the life

Lead the floor: set the pace for premium service, styling and conversion

Coach for impact: onboard, train and performance-manage a team that loves winning together

Drive results: analyse KPIs, build action plans, and celebrate the wins

Run operations: rostering, cash/stock integrity, shrink control, compliance & WHS

Own the brand moment: maintain impeccable VM and champion omni-channel (Click & Collect, ship-from-store)

Grow the community: build local relationships and repeat business through authentic clienteling

Skills and Experiences:
About you

Proven experience as a Store/Business/Flagship Manager (or strong ASM stepping up) in fashion or premium retail

A natural people leader: inspires, sets clear expectations, gives feedback, and develops talent

Sales and KPI driven, with sharp commercial judgement and attention to detail

Confident with retail systems (POS/roster/inventory) and comfortable with reporting

Availability to work a rotating roster, including weekends (essential)

What’s in it for you

Competitive salary with monthly performance incentives

Staff discount and product perks

Structured leadership development and genuine career progression

Supportive, values-led culture where great work is recognised

Location & roster

Chapel Street (VIC) — full-time, on-site

Rotating roster including weekends and peak trade periods

We’re an equal opportunity employer and welcome applications from all backgrounds. Applicants must have full working rights in Australia. Only shortlisted candidates will be contacted.