Store Lead

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Job Summary
We are seeking a dynamic and motivated Store Lead to join our retail team! As a Store Lead, you will be the driving force behind daily store operations, ensuring an exceptional customer experience while managing a team of dedicated employees. Your leadership will inspire teamwork, streamline processes, and foster a welcoming environment for both customers and staff. This role offers an exciting opportunity to develop your management skills and make a meaningful impact in a fast-paced retail setting. The ideal candidate is energetic, organized, and passionate about delivering outstanding service.

Duties

• Lead and supervise store staff to ensure smooth daily operations, including sales, customer service, inventory management, and cash handling.
• Recruit, interview, and onboard new team members, providing comprehensive employee orientation and ongoing training & development.
• Manage scheduling, shift management, and payroll processing to optimize store coverage and operational efficiency.
• Oversee inventory control, purchasing, merchandising, pricing strategies, and stock replenishment to maximize sales potential.
• Maintain excellent customer service standards by addressing inquiries promptly and resolving issues effectively.
• Implement marketing initiatives and promotional activities to boost store visibility and sales performance.
• Utilize POS systems for sales transactions, cashiering, and financial recordkeeping with accuracy and attention to detail.

Skills

• Strong leadership skills with proven supervising experience in retail or grocery environments.
• Excellent communication skills in multiple languages; bilingual abilities are highly valued.
• Proficiency in negotiation, sales management, and retail math to meet sales goals.
• Knowledge of inventory management systems, bookkeeping, payroll processing, and cash handling procedures.
• Ability to train staff on customer service excellence, merchandising techniques, and store policies.
• Organizational skills with the ability to multitask effectively in a fast-paced setting.
• Experience with POS systems, purchasing processes, budgeting, and store management software.
• Demonstrated ability to manage time efficiently while maintaining high standards of store cleanliness and organization. Join us as a Store Lead to inspire your team, elevate customer experiences, and drive retail success! We welcome energetic individuals with a passion for leadership and excellence in retail management. All positions are paid roles that offer growth opportunities within our vibrant organization.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Work Location: In person