Store Manager

Role purpose

Leading a team to deliver sales performance and managing the administration and general maintenance of the store.

Location

Dublin

People/staff responsibilities

Sales Assistants

Key Accountabilities

• Providing the best customer service and actively and positively promoting and selling products and services to existing and prospective customers.
• Working in partnership with the Regional Manager to identify opportunities to drive sales revenue.
• Understanding store revenue targets and planning how to achieve them.
• Understanding the competition and being aware of their promotional activities.
• Leading on setting the store and operational standards and ensuring that they are maintained.
• Managing office administration and processes including invoices and banking.
• Managing the revenue collection process to minimise bad debts.
• Takes responsibility for the safety and security of the store and customers.
• Managing customer feedback platforms.
• Complying with all company policies and procedures.
• Identifying any H&S or security hazards and takes action to resolve locally.
• Leading a store team through coaching and providing constructive feedback in order to enhance performance.
• Managing team member conduct and/ or performance where necessary.
• Holding daily team chats to understand the day’s activity and achievement against revenue targets.

Skills and experience

• A retail background in a customer facing environment and experience in face to face and telephone sales.
• Experience as a Store or Area Manager who delivers resultsthrough excellent people management.
• Strong commercial acumen and an understanding of the levers that impact revenue.
• Office administration experience.

Job Types: Full-time, Permanent

Pay: €45,000.00 per year

Additional pay:

• Commission pay

Benefits:

• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

Reference ID: DubBM