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Student Experience Employee

Posted on March 3, 2025

  • Full Time

Student Experience Employee

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Description

LUNEX is a young and ambitious private University of Applied Sciences (Établissement d'Enseignement Supérieur Spécialisé) in Health, Exercise and Sports in Luxembourg, attracting students from Europe and beyond. We offer high-quality and innovative teaching and learning in higher education and research.


We are expanding our team and are looking to recruit a Student Experience Employee on a full-time, permanent basis.


Responsibilities:

  • Act as focal point of information for students on all academic matters,
  • Coordinate and advise students, establish liaison with the institution staff,
  • Support in the planning and implementation of on and off-site events to promote study and learning among both existing and potential student body,
  • Cooperate closely with all departments,
  • Offer support to and track students and interested parties throughout the entire student life cycle,
  • Analyse and report on student progress, come with solutions for improvement.


Must-have requirements:

  • University degree or comparable vocational training, ideally with focus on educational sciences, social sciences, personal development, business administration,
  • First relevant professional experience, ideally in a university administration,
  • High professional and social competence as well as confidence in communicating with different target groups - both in personal and written contact,
  • Very good organizational and project management skills, ability to multi-task under time constraints, sense of responsibility and discretion,
  • Pro-active, independent and target-oriented way of working, with a passion to learn and develop within the role,
  • Dynamic and energetic personality, friendly, open and cooperative character with a positive approach to work,
  • Excellent communication skills, with high level of French and English written and speaking skills,
  • Mastery of MS Office applications,
  • An understanding of and commitment to Equality and Diversity policies.


Nice-to-have requirements:

  • German language skills,
  • Experience in student management software,
  • Experience in academic administration setting.


We offer:

  • a dynamic and stimulating work environment within an international team of experts,
  • competitive salary in line with qualifications and experience.


We aim to be an equal opportunities employer and welcome applications from all sections of the community.

Languages English French Education Bachelor Experience 3+ years

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