Student Support Manager

• Directly supervises academic, career technical training, student support management staff and departments, and other support staff.
• Supervises the hiring, training, assignment, and evaluation of assigned instructional and support staff.
• Ensures staff and student schedules are aligned to meet students’ career preparation, academic, career technical training and transition readiness needs to promote graduation and successful placements.
• Models, mentors and monitors appropriate career success standards and ensures the effective and efficient administration of the evaluation of student progress systems.
• Ensures the safety, health, and security of students, staff, and property.
• Develops and implements budgets, in collaboration with the F&A Director, for assigned areas and operates within established budgets.
• Conducts and documents classroom observations and provides feedback to promote continuous improvement.
• Ensures approved curriculum is taught in career preparation, career development and career transition classes.
• Ensures compliance with counseling policies and procedures.
• Ensures all training and testing programs are continually evaluated to ensure rigor and relevance of content areas of instruction is aligned with the PRH and meet individual needs of students.
• Designs and implements professional development opportunities in support of teaching and learning.
• Establishes procedures and conducts periodic self-evaluation and audits to ensure integrity, compliance, accountability, and prevention of fraud and program abuse.
• Conducts and documents regularly scheduled management meetings to provide direction, communicate progress, and share information.
• Develops and implements CDSS plan and other required plans and procedures as required by the PRH.
• Participates in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination.
• Performs other duties as assigned within the individual’s scope and capabilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. Strong leadership skills required.

Experience: One years’ experience in counseling or related field, plus two years’ experience working with youth and young adults. Five years experience in program management and direction preferred.

Education: Bachelor’s degree required – minimum of 15 semester hours of instruction in social services-related instruction.

Certificates, Licenses, Registrations: Valid State Drivers’ License.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and walk; to reach with hands and arms and talk and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level can vary from moderate to loud.