Student & Whānau Support Advisor

Fixed-Term (March to June 2025)

Part-time 25 Hours per week

Based in Wellington

Ko wai mātou | About Us

Te Aho o Te Kura Pounamu (Te Kura) is New Zealand's largest school with a roll of up to 24,000 ākonga (students) at any point of time. We provide personalised and authentic learning programmes through distance education from early childhood to NCEA Level 3, including to young adult and adult learners.

Our ākonga are at the centre of all we do.

Our vision is to enable our ākonga to achieve their educational and personal goals, empowering them to become engaged and contributing members of their communities. Ki te tī, ki te tā, ki te katoa – Anytime, anywhere, anyone.

Mō tēnei tūranga mahi | About this position:

As a Student and Whanau Support Advisor, you will be the point of contact for students, supervisors and school coordinators and provide seamless pre-enrolment, enrolment and post enrolment support for students and whanau. You will join our Student and Whānau Support team based in Wellington.

This position involves a variety of duties such as:

• Respond to incoming queries in a timely and supportive manner
• Provide advice and support to student and supervisors for the online learning programmes
• Review enrolment applications and make appropriate decisions

Ko koe tēnei | About you

A natural communicator you can build rapport, communicate instructions clearly and provide support to a diverse group of people. You're a well-organised, team player with a real positive, ‘can do' attitude and are confident working on computers and across multiple technical systems.

Me pēhea te tuku tono | How to Apply:

If you've nodded your head whilst reading this and thought ‘this is me!' click that apply button, we want to hear from you!

Applications must be lodged via our career's portal, and you must have the right to reside or work in New Zealand.

E hiahia mōhio anō ana koe? | Like to find out more?

For more information, check out the position description at the top of the page (link will be orange). If you still have any additional questions, please contact Rebecca Taylor, Manager Student & Whānau Support via email Rebecca.Taylor@tekura.school.nz

For any issues with the application process, please contact jobs@tekura.school.nz

Applications close at 5pm on Wednesday, 26 March 2025.