Sunday Team Lead

Post-Secondary Library Technician diploma or a related field of study, or an equivalent combination of education and experience.

Demonstrated experience in a public Library environment with multi-service provision and/or a broad knowledge of a variety of library services offered.

Demonstrated experience, accuracy and knowledge of cash handling procedures.

Proficient in a computerized environment including Microsoft Office (Word, Excel and PowerPoint); Integrated Library Systems, internet use and general office equipment (i.e. microfilm reader/printer).

Experience in general office functions including photocopying, printing, ordering and accessing supplies, answering the phone and general correspondence.

Demonstrated experience providing direct customer service in person and via phone with ability to deal courteously and effectively with the public, staff, organizations and stakeholders.

Demonstrated time management skills with ability to prioritize demands, meet customer service standards and deadlines. Previous experience requiring a sound ability to multi-task.

Demonstrated ability to work as a team member as well as the ability to work independently and with minimum or no supervision to meet deadlines, perform multiple tasks and to respect confidentiality.

Demonstrated excellent written and verbal communication skills; attention to detail and accuracy is necessary.

Ability to keep up-to-date with current events and has a good general knowledge of library services.

Excellent interpersonal, organization, analytical skills, attend to detail and problem/complaint resolution skills.

Good understanding of cataloguing standards.

Availability to work a flexible work schedule including working evenings and Saturdays and Sundays as required.