Supervisor (Part-Time)

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Supervisors are responsible for the efficient daily operation of all cinema activities and promoting effective visitor services, whilst supporting Management to ensure the business objectives are achieved.

Responsibilities

• Lead and develop a team by providing supervision, direction, and guidance.
• Assist Management with achieving audience and sales goals.
• Ensure excellent customer service standards are always adhered to.
• Deal effectively with customer concerns. Ability to make decisions and follow up where necessary. Communicate all customer related issues to Management.
• Assist with the implementation and drive promotions within the cinema.
• Implement company policies & procedures as well as all legal requirements such as IFCO Certifications, whilst maintaining a positive customer experience.
• Perform daily, opening, and closing operational and administrative duties. Effective stock control. Always looking for new ways to minimize costs & waste.
• Maintain a good knowledge of Products and Services.
• Projection scheduling with or at the direction of the manager using tools/guidance provided for maximize audience numbers.
• Assist with managing the sites social media platforms to company policy.
• Adherence to cash management procedures and reporting
• Complying with licensing and health and safety regulations
• Complete all other reasonable functions and duties as assigned by Management. Professionalism in appearance. Adhering to company code of appearance & uniform standards. Ability to work on your own initiative.
• Take ownership of the successful completion of personal training.

The Person

Serving as an example to the General Staff the Supervisor will lead by example to bring a team together.

Drive for Results

• An eye for detail, maintaining high standards and motivating employees to achieve set targets.
• Not willing to accept poor or average performance.
• Setting the tone. Communicating to all staff a passion and commitment to achieve

Communication

• Providing an open and inviting working environment that encourages engagement. Share appropriate information and knowledge to allow others to succeed.
• Communicating issues to management to help remove obstacles.
• Ability to Communicate in a clear and confident manner.

Managing Team Performance & Development

• Ensuring employees have the required training and skill set to complete their role.
• Being open to new ideas and sharing information.
• Leading by example, partaking in daily tasks, and overseeing correct company procedures are always adhered to.

Qualifications & Requirements:

• At least 1 years’ experience in a supervisor role
• Aged 18 years or older.
• Graduates of business studies, management, travel/ tourism, or recreation/ leisure studies are preferred but not essential.
• This is a Part-time in person role.
• Proficient IT skills are also important

Job Type: Part-time

Benefits:

• Employee assistance program
• Employee discount
• Sick pay
• Wellness program

Experience:

• Retail/Hospitability: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person