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Support Mentor - Mount Isa

Posted on Feb. 9, 2026

  • Full Time

Support Mentor - Mount Isa job opportunity

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Introduction:
About Bamara

We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.

Over the past 8 years, Bamara has work with people to support them as they achieve their goals.

Bamara delivers services in communities across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.

Salary and Benefits

  • Generous salary
  • 3 days bonus leave during the Christmas/New Year period
  • Retail and Entertainment discounts across leading brands
  • Opportunities to upskill with qualifications
  • Employee Assistance program for staff and their immediate families
  • Cultural Awareness training
Description:
Job Description

As a Parent Pathways Support Mentor (PNSM1) at Bamara, you will play a crucial role in supporting and guiding parents to achieve their education and employment goals. Your primary responsibility will be to provide mentorship, advice, and assistance to parents who are participating in the Parents Pathways program and networking to attract new participants. Your main tasks will include:

  • Meeting with parents to assess their individual needs, goals, and challenges.
  • Developing personalised pathways and plans to help parents overcome barriers to education and employment.
  • Providing one-on-one mentorship and support to empower parents in achieving their education and employment objectives.
  • Connecting parents with relevant community services, resources, and training opportunities.
  • Monitoring progress and providing ongoing guidance to ensure parents remain on track towards their goals.
  • Collaborating with internal teams and external partners to create holistic support networks for parents.
  • Attending networking events and marketing the service to attract new referrals to the program
This position requires someone who is empathetic, patient, and understanding, with excellent communication and interpersonal skills. If you are passionate about making a positive impact in the lives of parents and families, we encourage you to apply for this rewarding opportunity.

Skills and Experiences:
Desired Skills and Experience

  • Proven experience in providing support and guidance to individuals facing barriers to employment or education
  • Certificate III qualifications in Community Services or Employment Services or willingness to obtain
  • Demonstrated ability to develop and implement tailored support plans for clients
  • Strong communication skills, with the ability to engage and build rapport with diverse client groups
  • Knowledge of local community resources and support services available to parents and caregivers
  • Ability to maintain accurate records and documentation in line with program requirements
  • Understanding of the challenges faced by parents seeking to re-enter the workforce or pursue further education
  • Empathy, patience, and a non-judgmental approach when working with individuals from diverse backgrounds
  • Working with Children Check
  • Drivers licence

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