Support Worker

Tailor Your Resume for this Job

Program Area: Supported Living, Community Housing and Inclusion

Reports to: Program Manager

About the Role:

To empower and support participants as valued and active members in inclusive communities. We are seeking compassionate and reliable Residential Care Workers/Support Workers to join our team, supporting female residents in a shared home environment.

Support is provided on a 24/7 basis, with staff working alongside the residents to assist with daily living, routines, and community participation. The residents are supported together, allowing for consistent and relationship-based care.

We are recruiting a mix of part-time and casual support, including opportunities for the following positions:

• Part Time - 16 hours per week: Sunday 4:00 pm – 10:00 pm, Monday 2:00 PM to 8:00 PM, Friday 2:00 PM - 8:00 PM
• Part Time – 32 hours per week: Saturday – Monday 3:00 PM – 11:00 PM, Friday 7:00 – 3:00 PM
• Part Time - 30 hours per week: Monday – Friday 7:00 AM – 1:00 PM
• Casual Support

Qualifications

Education/Experience:

• High School certificate (minimum) or equivalent one year experience providing support to people with disabilities OR a relevant combination of education and/or experience, combined with general suitability
• Experience supporting people who have low vision (preferred)
• Experience supporting people who are deaf or have hearing impairments (preferred)
• Previous experience in a shared home environment (preferred)
• Ability to use adaptive communication methods (e.g., tactile signing, visual cues) (preferred)

Skills and Knowledge:

• Experience and/or knowledge of issues affecting people with disabilities
• Commitment to values and philosophy of the NSDRC
• Commitment to team building principles
• Well-developed communication skills
• Effective written and oral skills
• Flexibility, reliability, punctuality, enthusiasm, motivation
• Ability to deal with stress and change
• Problem solving abilities
• Ability to work independently
• Effective time management
• Ability to receive and respond to feedback
• Computer literacy

Requirements

Employee Provided

• Clear Criminal Record Search *
• Copy of Government Issued Photo ID
• Current Emergency Level First Aid – Community Care *
• Negative TB Test, or a clear chest x-ray *
• BC Driver’s License Required
• Restricted Class 4 License (Preferred)
• Knowledgeable with the Community Care and Assisted Living Act
• Open to female applicants only- bona fide job requirement

Sponsored by NSDRC

• Non-Violent Crisis Prevention and Intervention
• Medication Administration
• Privacy and Information Sharing (CLBC, MCFD)

* star marked requirements, must be on file before program orientation can begin

1.0 DIRECT SERVICE AND SUPPORT

• Adhere to Association and Program Policies and Procedures.
• In accordance with Care Plan (as well as taking into consideration proper ergonomic positioning), assist with supporting participants mobility, e.g. Wheelchairs - lifting and transferring (up to 40 pounds), repositioning, shifting body weight, pushing a wheelchair, loading in van, using a lift, tie down in van (bending/limited head room), accessing buildings (sometimes a stair or a lip).
• Walkers/Canes/Crutches - assisting participants with use; supporting body weight, slowing movement, assisting on uneven surfaces or changes in levels or grade, walking participant without mechanical support, and supporting some weight while walking and/or swimming.
• Assist in maintaining personal appearance and personal care.
• Carry out health care routines outlined in participant’s Care Plan/Health Care Plan.
• Ensure access for participants to any health care practitioner as requested by participants, support networks and Program Manager.
• Assist participants with all aspects of choosing, planning, purchasing, preparation, eating, and storage of food and beverages.
• Assist participants with all aspects of personal shopping, as directed by participants, support networks, Program Manager.
• Assist participants in all aspects of caring for their pet(s).
• Ensure and involve participants in maintaining a high level of cleanliness and organization in all areas of the home and grounds as well as decorating their home.
• Ensure laundry is completed: gathering, sorting, washing, drying, folding, distributing, storing, mending, and ironing. Ensure sanitary methods are used when handling soiled linens/clothing.
• Ensure all equipment used by participants, i.e., wheelchairs, glasses, communication devices, commode chairs, etc. are cleaned and maintained as directed by participants, support network, Program Manager and Health Care Consultants.
• NSDRC’s Vehicles are cleaned.
• Fueling and maintenance of vans is completed.
• Ensure Association vehicles are driven in accordance with safe driving practice and the BC Motor Vehicle Act.
• Residential Care Workers working overnight shifts are to be awake the entire overnight shift.
• Adherence to the Community Care and Assisted Living Act.

2.0 ADMINISTRATION

• Review and make recordings in Program ShareVision Communication Book.
• Review and support participant’s recordings in participants ShareVision shift notes.
• Review and make recordings in participant’s ShareVision charts as per Program Manager and/or Health Care Consultants.
• Complete quarterly reports as assigned by the Program Manager.
• Participate in the review and implementation of Care Plans and Health Care Plans as requested by Program Manager.
• Record all financial expenditures.
• Report employee injuries to Program Manager.
• Complete and document pre-trip and post-trip inspection.
• Complete and initial Bi-Weekly Scheduled Hours form.

3.0 QUALITY ASSURANCE

• Participate in Program/Team Meetings.
• Participate in Internal and External Professional Development.
• Participate in Internal and External program Reviews.
• Prepare for and participate in Person Focused Plan (PFP) meetings, as requested by Program Manager and carry out outcomes and objectives.
• Assist in orientation and training of new employees, volunteers, practicum students and others as per the Program Orientation Checklist as requested by the Program Manager.
• Maintain a professional, courteous and respectful manner with the Program Manager, all team members, participants and their support networks.
• Establish and maintain communication and positive relationships with participants/support network and community members.

4.0 COMMUNITY BUILDING (INCLUSION)

• Participate in ongoing exploration of community building principles and their impact on participants and their support networks.
• Participate on committees, networks and working groups as directed by Program Manager.
• Assist participants to access community services (banks, stores, buses, recreation facilities, etc.)
• Assist participants to identify and pursue their interests and the contributions linking them directly to the community.

Pay: $25.95-$29.76 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Work Location: In person