Support Worker

The Support Worker will provide high-quality, person-centered care and support to residents in a residential care setting. This is a full-time position of 39 hours per week. The role involves assisting residents with their daily living needs while promoting dignity, independence, choice, comfort, and well-being. The successful candidate will work closely with residents, families, nurses, and other members of the care team to ensure that each resident receives safe, respectful, and compassionate care in accordance with individual care plans and organisational policies.

About The Role

Main Duties
Assist residents with personal care, including washing, dressing, grooming, toileting and continence care.
Support residents with mobility, transfers and safe use of mobility equipment.
Assist with meals, hydration and feeding where required, while respecting dietary needs and preferences.
Provide companionship and emotional support and encourage residents to participate in social and recreational activities.
Observe residents’ physical, emotional and behavioural wellbeing and report any concerns or changes promptly to the nurse or senior staff member.
Follow individual care plans and accurately complete relevant care records and documentation.
Support residents to maintain their independence, dignity, privacy and personal choices.
Maintain a clean, safe and comfortable living environment.
Follow infection prevention and control procedures, manual handling guidance, safeguarding procedures and health and safety requirements.
Work effectively as part of the wider care team and communicate professionally with residents, relatives and colleagues.
Key Requirements
A caring, compassionate, patient and respectful approach.
Good communication and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Understanding of dignity, confidentiality, safeguarding and person-centred care.
Reliable, flexible and willing to work shifts, including weekends where required.
Previous experience in residential, nursing, disability or community care is desirable.
Relevant healthcare or care qualification is desirable or a willingness to complete required training.
Ability to follow care plans, policies, procedures and instructions accurately.
Commitment to providing a consistently high standard of care and supporting residents’ quality of life.

About The Company

At Three Steps, our mission is to provide professional, trauma-informed residential care that respects the uniqueness and potential of every person we support.

We operate multiple centres for children and young people in care, as well as for children, young people and adults with disability, all underpinned by experienced clinicians and a values-driven care team.

We work collaboratively with partners across health and social services to create personalised care plans that help individuals build resilience, develop new skills and prepare for positive futures.

Every day, we strive to combine high-quality care with dignity, respect and opportunity, focusing on meaningful outcomes both now and for the long term.

Company Culture

Our culture is built on respect, empathy and teamwork.

We believe that great care starts with a supportive, collaborative team environment where people feel empowered to bring their best selves to work.

At Three Steps, we encourage open communication, shared learning and mutual respect across every role — whether you’re directly supporting residents, managing services, or providing clinical guidance.

We place strong emphasis on professional development and team wellbeing, creating a workplace where staff are listened to, supported and encouraged to grow.

Together, we celebrate success, reflect on challenges and work as one team to deliver care that places people at the centre.

Company Benefits

We invest in our people because we know that high-quality care depends on a supported, confident team.

At Three Steps, you’ll benefit from a comprehensive training programme, a thorough induction and structured professional supervision to build your skills and confidence.

We offer strong team support systems, including an Independent Employee Assistance Programme to support your wellbeing.

Staff receive competitive pay, enhanced annual leave for long-serving team members, paid sick leave, and onsite parking.

We also provide flexible contract options — including full-time, part-time or relief roles — to suit your availability and lifestyle while supporting your career progression.

Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Culture of recognition, On the job learning, Progression opportunities

Salary

€44,452.80 per year