Surgery Counsellor (Eye Hospital)

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Surgery Counsellor is responsible for guiding and counselling patients regarding eye treatments, surgeries, and procedures. The role involves explaining treatment plans recommended by doctors, addressing patient concerns, coordinating appointments and follow-ups, maintaining patient records, and ensuring a positive patient experience. An Surgery Counsellor helps patients make informed decisions about their eye care while providing excellent support and customer service throughout their treatment journey.

• Patient Counselling
• Lens & Package Explanation
• Financial & Insurance Guidance
• Scheduling
• Follow-up
• Documentation

Work Location: In person