System Integrator (Sap Ariba, Sap S/4hana, Servicenow)

Responsibilities:

• Integration & Implementation:

  • Lead the design, integration, and implementation of SAP Ariba, SAP S/4HANA (FI, MM, SCM), and ServiceNow solutions to meet business requirements, including Hardware Asset Management (HAM) integration.

  • Ensure seamless integrations between ServiceNow and SAP systems, focusing on accurate data synchronization across platforms, particularly asset lifecycle management.

• Collaboration & Requirements Gathering:

  • Collaborate with business stakeholders and IT teams to define functional requirements, scope, and deliverables for SAP Ariba, SAP S/4HANA, ServiceNow, and HAM integrations.

  • Work with business teams to capture and document detailed business and functional requirements for ServiceNow enhancements, particularly around asset management processes.

• System Design & Optimization:

  • Design, configure, and optimize SAP S/4HANA modules (FI, MM, SCM) and SAP Ariba solutions, ensuring alignment with organizational needs and best practices.

  • Lead the integration of ServiceNow with SAP Ariba and SAP S/4HANA, ensuring streamlined service management and asset management processes.

• Troubleshooting & Support:

  • Troubleshoot, analyze, and resolve integration issues, ensuring minimal disruption to business operations.

  • Monitor integration performance, troubleshoot issues, and implement optimizations to support HAM program objectives.

• Documentation & Testing:

  • Develop detailed technical documentation, including integration mappings, data flow diagrams, and troubleshooting guides.

  • Conduct system testing, quality assurance, and performance monitoring to ensure system integrity and reliability.

  • Assist in conducting testing for HAM workflows and ensure compliance with business needs and functional requirements.

• Training & Stakeholder Communication:

  • Provide user training and support to ensure smooth adoption of SAP Ariba, SAP S/4HANA, and ServiceNow solutions.

  • Act as a liaison between business and technical units, ensuring all stakeholders are aligned on project goals, timelines, objectives, and deliverables.

• Lifecycle Management & Security:

  • Oversee the full project lifecycle, from requirements gathering and solution design to deployment, go-live, and post-implementation support.

  • Ensure alignment of integration solutions with security policies, compliance requirements, and industry best practices, including asset management standards.

Required Skills:

• Proven experience in integrating SAP Ariba, SAP S/4HANA, and ServiceNow solutions, with a focus on asset lifecycle management and integration with SAP Asset Accounting or Logistics.

• Expertise in SAP S/4HANA modules (FI, MM, SCM), SAP Ariba solutions (procurement, supplier, and contract management), and ServiceNow configuration, including ITSM and HAM.

• Strong knowledge of integration methods, tools, and middleware (e.g., SAP PI/PO, CPI, ServiceNow IntegrationHub).

• Hands-on experience with APIs (REST/SOAP) and middleware to facilitate seamless data flow between systems.

• Proficiency in ServiceNow Flow Designer, IntegrationHub, and scripting for tailored integrations, particularly in asset management workflows.

• Strong troubleshooting and problem-solving skills to resolve integration-related issues.

• Familiarity with IT asset management compliance and auditing standards, particularly related to Hardware Asset Management (HAM).

• Excellent communication skills, with the ability to translate business needs into technical requirements and vice versa.

• Strong experience with agile methodologies and tools such as JIRA.

Desirable Skills:

• SAP certification in relevant modules (FI, MM, SCM) is highly desirable.

• ServiceNow certifications such as Certified Implementation Specialist, HAM Foundation, or Integration Hub are a plus.

• Familiarity with asset lifecycle best practices and compliance frameworks.

• Experience with cloud-based integration platforms like SAP Cloud Platform Integration (CPI).

• Understanding of ITIL processes, especially those related to asset management and CMDB.

• Experience delivering HAM programs in large, complex organizations.

Additional Assets:

• Fluency in French (at least B2) is an asset; knowledge of other EU languages is a plus.

• Experience working with the European Commission is a plus.

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.

• Certifications in ServiceNow System Administrator, Flow Designer, and Hardware Asset Management CIS are desirable.