Tally Prime Product Trainer

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Key Roles and Responsibilities

A. Product Training and Delivery

• Conduct instructor-led online and classroom training sessions on Tally products, features and functionalities.
• Deliver practical, hands-on sessions using real-life business scenarios and sample company data.
• Train partner resources on accounting, inventory, taxation, GST, banking, payroll and other relevant product functionalities, based on the assigned syllabus and product version.
• Explain new features, product updates, configuration options and relevant add-ons.
• Adapt training delivery to the knowledge level and learning needs of participants.

B. Product Demonstration and Application

• Demonstrate product features and workflows using practical business cases.
• Train participants to conduct effective product demonstrations for prospective and existing customers.
• Explain how Tally solutions address common accounting, inventory, compliance and business reporting requirements.
• Help participants understand common implementation scenarios, configuration requirements and troubleshooting procedures within the scope of their role.

C. Assessment and Learning Effectiveness

• Conduct pre-training and post-training assessments.
• Evaluate participants through practical assignments, demonstrations, quizzes and product-based exercises.
• Identify knowledge gaps and provide corrective guidance.
• Maintain participant attendance, assessment scores, feedback and training completion records.
• Conduct follow-up assessments to evaluate knowledge retention and practical application.

D. Training Content and Documentation

• Prepare and update training presentations, product demonstrations, exercises, user guides and reference materials.
• Develop practical case studies, frequently asked questions and troubleshooting guides.
• Keep training content aligned with the relevant product version, official documentation and approved learning objectives.
• Maintain a repository of training materials and best practices.

E. Partner Coordination and Support

• Coordinate with Tally Channel Partners to understand their training requirements and capability gaps.
• Support partner teams in improving their product knowledge and customer-facing competence.
• Address product-related learning queries and escalate complex technical issues to the appropriate support team.
• Collect feedback from partners and recommend improvements to training programs.

F. Training Administration and Reporting

• Prepare training calendars and session plans.
• Submit periodic reports covering sessions conducted, participants trained, assessments, feedback and learning outcomes.
• Maintain training MIS and follow up on pending assignments or assessments.
• Support the Training Manager in improving training quality, standardization and participant engagement.

. Required Qualifications and Experience

• Graduate in Commerce, Accounting, Business Administration, Information Technology or a related discipline.
• Strong working knowledge of Tally products, preferably TallyPrime.
• Typically 2–4 years of relevant experience in Tally product training, implementation, technical support or customer training.
• Practical understanding of accounting principles, GST, inventory management and business transactions.
• Experience in conducting online and classroom training sessions.
• Tally product certification or relevant training credentials will be an advantage.

. Required Skills and Competencies

• Strong product knowledge and practical application skills.
• Excellent communication and presentation skills.
• Ability to explain technical concepts in simple, business-oriented language.
• Good facilitation, demonstration and classroom management skills.
• Strong problem-solving and troubleshooting abilities.
• Proficiency in MS PowerPoint, Excel, video conferencing and digital training tools.
• Effective time management, documentation and reporting skills.
• Willingness to learn new product features and continuously upgrade product knowledge.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Work Location: In person