Tax Transformation Manager

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Tax Transformation Manager to support the delivery of tax transformation services to external clients. This role will dOverview

Crowe is seeking a Tax Transformation Manager to support the delivery of tax transformation services to external clients. This role will deliver solutions related to process improvement, technology enablement, project management, operating model support, and AI powered solution development.

The ideal candidate will have experience working with tax departments, tax processes, tax technology, finance transformation, or business process improvement. This person should be comfortable working directly with clients to identify issues, assess current-state processes, develop recommendations, and support implementation of meaningful improvements.

This role requires strong project management skills, process improvement capabilities, product and solution mindset, client service skills, and the ability to think critically through complex business problems.

Key Responsibilities

• Serve as a manager on client-facing Tax Transformation engagements, helping plan, coordinate, and deliver project workstreams for external clients.
• Work directly with client tax, finance, technology, and operations stakeholders to understand business objectives, current-state challenges, process inefficiencies, technology gaps, and improvement opportunities.
• Manage engagement activities, including project plans, timelines, workstream coordination, meeting agendas, status updates, action items, risks, issues, and client deliverables.
• Facilitate client interviews, process walkthroughs, working sessions, and meetings to gather requirements, document current-state processes, identify pain points, and define future-state needs.
• Support tax process improvement initiatives by developing process maps, future-state designs, recommendations, implementation plans, and practical solutions to improve efficiency, consistency, quality, controls, and scalability.
• Help clients evaluate and improve the use of tax technology, automation, workflow tools, data, reporting, and analytics to support more effective tax operations.
• Translate client needs into business requirements, functional requirements, user stories, solution concepts, roadmaps, and prioritized implementation activities.
• Apply strong problem-solving and critical thinking skills to identify root causes, evaluate options, assess trade-offs, and develop clear recommendations.
• Prepare client-ready deliverables, presentations, status reports, roadmaps, process documentation, and implementation materials.
• Support change management and adoption activities, including communications, training materials, stakeholder engagement, readiness activities, and transition planning.
• Coordinate with Crowe tax professionals, technology resources, data teams, client personnel, and third-party vendors to deliver high-quality engagement outcomes.
• Supervise and coach junior professionals by reviewing work, providing feedback, assigning tasks, and helping team members develop tax transformation, project management, and consulting skills.
• Support business development activities as needed, including proposal development, scoping discussions, pursuit materials, and development of reusable methodologies or tools.

Required Qualifications

• Bachelor’s degree required.
• 5+ years of relevant tax compliance and reporting experience.
• 5+ years of relevant experience in tax transformation, tax operations, tax technology, tax consulting, finance transformation, business process improvement, project management, product management, or solution delivery.
• Experience with US GAAP ASC740 accounting principles.
• Experience supporting or managing transformation, process improvement, technology implementation, automation, or operational improvement initiatives.
• Project management skills, including the ability to manage scope, timelines, risks, issues, deliverables, and stakeholder communications.
• Problem identification, solution development, and critical thinking skills.
• Experience translating business needs into requirements, recommendations, roadmaps, and implementation plans.
• Strong written and verbal communication skills, including the ability to prepare clear presentations and deliverables.
• Ability to facilitate meetings, conduct stakeholder interviews, synthesize information, and drive alignment across client and Crowe teams.
• Ability to manage multiple priorities in a fast-paced, client-service environment.
• Ability to travel as needed to serve clients.

Preferred Qualifications

• Experience with tax technology platforms, workflow tools, automation tools, data management, dashboards, analytics, or ERP-enabled tax processes.
• Experience designing and/or delivering AI powered solutions
• Experience developing business requirements, functional requirements, user stories, process maps, operating models, roadmaps, or implementation plans.
• CPA, PMP, PMI-ACP, Certified Scrum Product Owner, Lean Six Sigma, EA, JD, or other relevant certification. eliver solutions related to process improvement, technology enablement, project management, operating model support, and AI powered solution development.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.

Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.