Team Leader | Kaitaataki, Mangere

Mō te tūnga | About the Role

Reporting to the Area Manager (Poutakiwa), this leadership role involves overseeing and supporting a team of Kaiawhina (staff) who provide day-to-day care and wellbeing for Tangata (clients) living in the whare (house).

Key responsibilities include:

• Supporting the development and implementation of Tangata lifestyle and support plans
• Providing leadership and guidance to kaimahi/kaiawhina
• Overseeing day-to-day operational management
• Driving quality improvement initiatives
• Leading and mentoring your team
• Managing key relationships internally and externally
• Enhancing tikanga and Te Reo Māori in the whare and incorporating these across all activities

This is a hands-on role, and at times you will need to provide direct support alongside your team to ensure the best outcomes for our Tangata.

Ko wai koe | About You

You are a natural leader with a background in the healthcare sector - whether in community health, disability support, or aged care - and ideally have experience working with people with high or complex needs.

You possess strong leadership, coaching, and people-management skills, and can foster a culture of collaboration and excellence in a sometimes-challenging environment. Communication is a strength of yours, both written and verbal, and you excel at building and maintaining relationships with a wide range of stakeholders.

Skills and Experience

You will bring:

• Previous leadership experience in the care or support sector
• Strong computer literacy
• Excellent teamwork and interpersonal skills
• High emotional intelligence and resilience
• Strong organisational and time management skills
• Confident decision-making abilities
• Understanding of cultural competency, particularly relating to Māori, Pacific, and other cultures
• Minimum Level 4 Certificate in Health & Wellbeing, or a recognised equivalent qualification (essential)
• A reasonable level of physical fitness
• A full NZ driver’s licence (essential)

Mō mātou | About Us

Te Whāriki Whakaruruhau is the service model of Te Roopu Taurima (TRT). We are a kaupapa Māori service that values the intrinsic relationships between tangata, their whānau, and kaimahi. Rooted in Māori values of manaakitanga (respect and care), our service is inclusive and supports people from all cultures and backgrounds.

Our Values

• Whānaungatanga – Engagement/Networking
• Tika – Correctness/Quality
• Whakapono – Trust
• Aroha – Kindness
• Kia Mārama – Transparency

Ngā hua | Benefits

When you join Te Roopu Taurima, you become part of a wider whānau.

We offer:

• Life and critical illness/trauma insurance
• Access to Habit Health - a comprehensive wellbeing programme
• A full learning and development curriculum
• Employee Assistance Programme - 24/7 access to confidential support
• Free parking

Please Note:

• Shortlisted applicants must complete a pre-employment medical assessment.
• A clear Police vetting check is required.
• Applicants must currently reside in New Zealand and hold legal entitlement to work for a minimum of 24 months.