Team Leader- Refugee Minor Program

THE ROLE

The Team Leader - Case Management will be required to manage a team of case managers in their work with RMP clients. This involves developing and monitoring workers in assessment and planning as per the RMP Case Management Framework.

The Team Leader is also an active member of the RMP Operations Team and will work with program developments and changes. This will include identifying service system gaps and operational developments within a solution focused framework.

ACCOUNTABILITIES INCLUDE

• Leadership - Build a cohesive team with clarity around goals and accountabilities; obtain needed personnel, resources and information for the team; support individuals and the team, delegate responsibilities appropriately; bring together the best possible group to achieve objectives.
• Change Management - Identify the need to change; describe the reasons for the change; actively promote and manage change; remain calm and optimistic, even when things don't go as planned; draw upon a range of sources for ideas and solutions.
• Accountability - ensure the team achieves its goals, meets expectations, and upholds team values. Take ownership of the team's actions, outcomes, and impact on the organization. Foster a culture of accountability by setting clear expectations, providing support, and holding themselves and their team members responsible for their contributions
Quality Improvement -Drive quality improvement by fostering a culture of continuous improvement, providing support and resources, and actively participate in improvement efforts. Set clear expectations, encouraging feedback, and recognizing achievements.

Please open the position description to read more.

This role requires a Working with Children Check.
Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check
For more information on what this means, and all other requirements, please see the Position Description.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.