Team Leader Risk And Resilience

Position Description
Team Leader Risk & Resilience
It’s an exciting time to join

We’re transforming the way we do business with significant investment in customer, digital and business innovation, re-
designing our infrastructure to service communities for generations to come and pursuing a circular economy so we can
not only reduce our environmental footprint but also reduce energy costs to keep customer bills affordable. We’re also
engaging communities to achieve better outcomes and supporting our incredibly talented and valued leaders and people.

Organisational Context

east Victoria across an area of 20,000 square kilometres. The service delivery area is bound by Corryong, Yarrawonga,
Benalla and Dartmouth. We operate 21 water treatment facilities and 22 wastewater treatment plants that service most
towns across the region. Over 200 full time equivalent staff are employed at our centres in Wodonga, Wangaratta, Benalla,
Yarrawonga, Corryong, Beechworth, Mount Beauty and Myrtleford.

Our operations are overseen by the Department of Energy, Environment and Climate Action (DEECA) on behalf of the
Minister for Water, and the Department of Treasury and Finance (DTF) on behalf of the Treasurer. We continue to invest in
innovative and long-term capital projects which contribute to the health and well-being of current and future generations.

Our Commitment to Health and Safety

from bullying and harassment for all employees, contractors, customers and visitors. We prioritise the health, safety
(physical and psychological) and wellbeing of all staff and customers.

Transformational Leadership Competencies

• Business, strategy and negotiation acumen.
• Agility and adaptability.
• Program and change management.
• Communicator, connector, influencer, relationship builder.
• Opportunity focused, growth mindset.
• Developing, coaching and supporting others.
• Leading hybrid teams.
• Management essentials (safety first, planning, budgeting, delivery, people management,

continuous improvement, opportunity and risk management).

Our Mindsets

At
where our people are aligned with our business direction, proud of their contribution to business performance, and own a
culture that is centred on the following mindsets:

• Committed to advancing and supporting people to succeed.

• Consistent in interactions with people and in applying processes.

• Provide empathy for people and be willing to place oneself in another person’s position.

• Accountable for one’s own actions and responsibilities and playing your part for the success of the

organisation.

• Cooperative with others to work towards the Corporation’s common goals.

Position Objectives

The Team Leader Risk & Resilience:

• Leads and provides direction for the operation of the risk and resilience function in accordance with relevant

legislation. This includes providing leadership, coaching and mentoring to staff.

• Leads the implementation and continuous improvement of
• Partners with senior leaders, operational teams and external stakeholders to foster a healthy risk culture across the

Key Responsibility Areas

Risk Management

• Developing, implementing and maintaining

Victorian Government Risk Management Framework, relevant legislation and industry best practice.

• Coordinating the development and monitoring of
• Preparation of risk reporting for Management, Board and government agencies.
• Coordinating risk assessment and evaluation processes across the business in accordance with the risk

and maintaining a risk management program that complies with the Act. This includes the coordination of activities
with various organisation functions including cyber, safety, people, procurement and emergency management.

• Participating in sector working groups related to security of critical infrastructure matters.

Emergency Management

• Developing, implementing and maintaining

Framework in accordance with the Statement of Obligations and other relevant legislation.

• Supporting and maintaining

Emergency Management and Business Continuity Framework.

• Coordinating the annual review of the Emergency Management Plan and subsequent action plans.
• Coordinating the annual emergency and resilience management exercise.
• Coordinating the development of business continuity plans and critical infrastructure reviews.
• Providing specialist advice and support to Incident Management and Crisis Management Teams to deliver their

objectives.

Security

• Developing, implementing and maintaining a security posture to protect

including physical security controls, detection and response arrangements.

• Leading the organisation’s security capital works program and providing support to internal and external

stakeholders in provision of physical security outcomes.

• Acting as an advisor regarding security matters affecting the organisation and supporting projects involving

employees from the business as required.

• Supporting business units in improving the level of site and personal security in line with the Corporation’s risk and

security frameworks and legislative obligations.

• Administering security control software, including monitoring and analysis of site security alarm notifications and

incidents and maintaining contracts with external security service providers.

Other

• Representing

management.

• Promoting engagement with the Risk and Emergency Management Frameworks across the organisation and

supporting training and development of staff in executing the frameworks through their roles.

Organisational Relationships

This role reports to the Manager Governance, Risk and Communications and supervises the Risk and Resilience team. The
Team Leader Risk & Resilience liaises with all internal stakeholders, peers in water corporations or local government,
government agencies and members of the public.

Accountability and Extent of Authority

• Accountable to the Manager Governance, Risk and Communications for completion of key

responsibilities as detailed.

• The incumbent is expected to work with minimal supervision and be accountable for advice given within

their area of expertise.

• Input into policy development consistent with the primary objective of the position.
• Freedom to act is governed by the goals and policies of the corporation. Decisions and actions taken at

Instrument of Delegation Schedule 3.

Judgement and Decision Making

• Ability to resolve problems which require analytic reasoning and comprise complex information.
• Ability to critically review and evaluate current risk management practices and ensure ongoing relevance and

Specialist skills and knowledge

• Significant experience in the application of risk management.
• Extensive knowledge and interpretation of Emergency Management legislation, associated Codes of

Management Skills

• Demonstrated self-management skills including effective time management, organisational skills within a

complex work environment and personal initiative.

• Ability to provide highly valued leadership to the Risk & Resilience team to work on multiple tasks often

with competing timeframes, whilst delivering and maintaining high quality outputs.

• Ability to set manage time, set priorities, plan, and organise one’s work and where appropriate that of the

team, considering organisational and external constraints and opportunities.

• Ability to achieve objectives within set timeframes and available resources despite conflicting pressures.

• Ability to evaluate tasks, solve problems, manage and be able to deliver concise recommendations to

managers and other relevant staff in a logical and rational manner.

• Ability to provide leadership, guidance, advice and training to staff across the organisation.
• Ability to handle a variety of issues concurrently and with limited day-to-day supervision.
• Ability to implement employment policies and practices including equal employment opportunity and

OHS policies and procedures.

Interpersonal Skills

• Excellent written and verbal skills with the capacity to work collaboratively with a wide range of

stakeholders and an ability to clearly articulate messages to a variety of audiences.

• Ability to lead and influence to negotiate with others and gain cooperation and assistance from

employees, contactors and members of the public to achieve organisational objectives.

• Ability to involve staff from different sections and disciplines to produce solutions and strategies

supported by those staff.

Qualifications and Experience

• Degree or diploma level qualifications in risk management, emergency management or a relevant business field.
• Demonstrated experience in enterprise risk management, business continuity or emergency management in a

timeframes, while delivering and maintaining high quality outputs.

Requirements of Employment

• Employees of
• Ability to pass needed security background vetting checks including a National Police Check and federal agency

vetting as required.

Health, Safety and Wellbeing

• Support the implementation of the HS&W Management System, culture growth and safe work practices, through

high levels of positive role modelling.

• Inspire staff to proactively focus on their physical and mental wellbeing.
• Empower staff to identify workplace hazards (including psychological hazards) and implement the appropriate

Protecting the Environment

helping our communities build resilience and adapt to climate change. This will be demonstrated through continued
emissions reduction, climate adaptation and environmental stewardship.

Data Privacy

As a Victorian government organisation,
2014 (“PDP Act”). There are 10 Information Privacy Principles (“IPPs”) in the PDP Act that govern the way that North East
Water collects and handles the personal information of current and future employees and customers.
Privacy Statement can be found on our website.