Tech/Customer Service

Retail jewelry, watch, and cell phone repair store in the Mall of America is seeking an energetic salesperson / technician trainee to join our store. This highly-visible opportunity requires a dynamic, independent, multi-tasker to be in the heart of the store. If you are highly organized and have superior customer service skills, we would really like to meet with you.


About the successful candidate:

The successful candidate will be professional in appearance, positive attitude and enjoy working with people. You will also require superior technical aptitude and problem solving abilities. If you are enthusiastic and can handle responsibility of a fast paced high volume environment, then this may be the position for you. We require an outgoing, friendly salesperson that is amazing with people!


Key Accountabilities:


Retail Sales

Evaluate jewelry and watches

Resolve customer complaints

High energy a must

Ability to handle high volume, fast paced environment

Excellent language and communication skills required

Customer Service skills

Technical and Mechanical aptitude is a MUST

Candidate should have the ability and desire to learn various mechanical skills/tasks.

Some nights and weekend work hours are a must.


Work with highly experienced watchmakers and watch-techs to learn:

• Pricing

• Battery Replacement

• Crystal Replacement

• Movement Repair and Replacement

• Other various watch repairs

Work with highly experienced Certified Jewelers to learn:

• Pricing

• Simple Soldering

• Cleaning and Polishing techniques

Work with highly experienced cell phone techs to learn:

• Pricing

• Screen Replacement

• Hardware Replacement

• Battery Replacement

• Water Damage repairs

• Solders

Compensation:

• Hourly based compensation depending on experience, knowledge, and overall attitude
• Performance based commission and Bonuses
• Paid Vacation and PTO
• Offering part time or full time hours

Email Resume to email above
We will contact everyone individually