Technical Sales & Product Support Agent

Job title: Technical Sales and Product Support Agent

Location: Dublin

Employment Type: Full time, permanent – Hybrid

About the role:

Join our dynamic team as a Technical Sales & Product Support Agent, where you'll play a pivotal role in cultivating exceptional customer relationships. Collaborating seamlessly with internal and external stakeholders, you'll deliver unparalleled, in-depth product support, adding significant value to our clientele. Your expertise in electrical components, coupled with outstanding customer service skills, will be instrumental in providing tailored solutions. Working in tandem with our Sales and Customer Service teams, you'll contribute to a seamless customer experience by comprehensively understanding and addressing our clients' needs.

Elevate your career in a role that combines technical prowess with a commitment to delivering the highest standards of customer satisfaction.

What we’re looking for:

• Engineering/electrical qualification

• Work experience in an area relating to electrical engineering desirable but not essential.
• Proficient computer skills, specifically with Microsoft applications.
• Strong communication skills, both written and verbal.
• Self-motivated while able to collaborate effectively with colleagues.
• SAP experience desirable but not essential.

What we can offer

• Competitive salary
• Company bonus up to 15% on target earnings gross salary paid quarterly
• Generous annual leave entitlement
• Hybrid working arrangement working 2 days in office and 3 days from home
• Company sick pay scheme
• Company pension scheme
• Company health insurance scheme
• Company paid family friendly leave (maternity leave, paternity leave etc.)
• Cycle to work scheme
• Travel pass scheme
• Electric car charging station onsite
• Access to Employee Assistance Programme
• Educational support opportunities
• Referral bonus scheme
• Company paid leave for staff that are getting married

We are RS Ireland

At RS Ireland we take pride in fostering a vibrant and dynamic work environment that seamlessly blends fun and inclusivity. We believe that a workplace should be more than just a professional setting, it should be a community where every individual feels valued and respected.

Our inclusive culture is not just a policy; it's a way of life. We actively promote an environment where diversity is celebrated, and everyone can bring their true selves to work every day. Whether it's through team-building activities, inclusive social events, or our commitment to open communication where we value your feedback, we strive to create a safe and welcoming space for every team member.

At RS Ireland, we recognise that our collective strength lies in our unique perspectives and backgrounds, and we are dedicated to building a workplace where everyone can thrive, contribute, and find fulfilment in their professional journey.

Are you ready to explore the possibilities?