Technical Sales Specialist

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Who we are?
Healthcare 21 is a sales, marketing, and technical services company. Our purpose is to deliver products and solutions to assist healthcare providers achieve optimum clinical outcomes.
We are high growth company that aims to be the partner of choice for our global healthcare suppliers; deliver on our promises to our customers across hospitals and the wider community; and promote ownership within our employees to be the best at everything they do.
We are a values-based company who recognise and reward employees that embrace our values of passion, innovation, transparency, and simplicity. At Healthcare 21, we are respectful of others and do not accept discrimination in any form. We believe it is our differences that are essential in forming our effective and creative teams and it has made us the sustainable business that we are today.
The long-term success of our sustainable business is based on our teamwork, integrity, and the ability of our people to take ownership of their role. It is our responsibility to provide you with an exciting, innovative environment that is respectful, fulfilling and rewarding. Want to know more about what to expect from a working life in Healthcare21, then click here.
Job snapshot
The Technical Sales Specialist role is customer focused including both sales and support and involves promoting the Healthcare21 Endoscopy offering by working closely with the Field Sales Manager (FSM).
You will work closely with the existing field-based team to deliver, install, maintain and support Healthcare21 medical products and associated equipment. You will support users as and when required to facilitate the use of Aquilant capital and consumable product. Working as part of the Endotherapies team to achieve targets for Capital Endoscopy.
Job Location: National - ROI/NI (Field based role)
Candidate Location: Leinster

Responsibilities:Not limited to but will include:
To have a comprehensive knowledge of the businesses which they work within and with regards to product range, technical specifications, prices, features, benefits and clinical applications
Education of customers and team members in the practical features, benefits, handling of product, new technologies and the techniques employed in using the equipment
To inspect, repair and service medical equipment in the field
Manage and maintain Demo equipment to ensure all components are maintained to correct standards
To provide emergency assistance to customers, when required
Co-ordinate & conduct installations, equipment maintenance, repair, and breakdown
Support at customer sites and to ensure that any work undertaken complies with the relevant manufacturers’ quality procedure relating to that service or activity while being compliant with our SLA’s.
Reviewing the territory’s performance with the Field Sales Manager on a regular basis and write any required monthly reports
Scan for and report on competitors’ activity on assigned territory. Mapping of territory will be a key aspect of this role.
Promoting and where required supporting nurse study days, exhibitions and workshops on the territory.
To communicate regularly with the Field Sales Manager and attend planned conference calls and monthly sales meetings
Effective use of up-to-date product literature and presentations to all relevant and influential stakeholders
Regular liaison with Service Department to ensure that customers are taking good care of equipment

The successful candidate will have:
2+ years’ experience of clinical and technical knowledge
Drive and ambition to achieve results.
Business acumen.
Problem solving and analytical thinking.
Ability to meet frequently with customers.
Ability to travel frequently throughout assigned territory
A full clean driver’s licence.
A flexible approach to work and be able to enthusiastically embrace change and new challenges

Who exceeds in this role?

Top performers should be able to:
Effectively utilise and demonstrate all relevant computer applications, communication tools and intranet-based applications
Produce results, prioritizing objectives, and scheduling work to make best use of time and resources
Develop interpersonal, networking and influencing skills
Cope effectively with pressure, deadlines and setbacks and maintain commitment in spite of opposition
Show ability to negotiate and influence with excellent presentation skills

What are some of the benefits of working at Healthcare 21?

Competitive salary and bonus structure
Fully expensed company vehicle
Lunch allowance (tax free)
Employee Assistance Program
Pension, Life assurance & Income Protection
Educational Assistance
HC21 training academy
Enhanced annual and life leave.
Engagement initiatives
Supportive colleagues to learn from and enjoy company social outings, parties, and events.

We are proud to be an equal opportunity employer. At Healthcare 21 we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
We also know the confidence gap can often get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.