Technical Sales Support

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Technical Sales Support function is responsible for technical and commercial customer support, tendering and problem solving.

• Provide technical and commercial sales support within Nordic countries and with sister companies globally.
• Prepare quotations, including coding and pricing, in coordination with other teams.
• Networking and communication with customers, agents, and other JC sites.
• Use of SAP, C4C business systems and their relevant modules.
• Prepare notifications for customer non compliances.
• Maintain product databases and pricing information.
• Ensure quality & safety within functions/ tasks performed by himself/herself and staff reporting to him/her
• Responsible for exercising due diligence towards health & safety of self and others within the organization
• Ensure compliance with the applicable HSE instructions, requirements, laws and regulations received from customers, regulatory and statutory bodies

• Bachelor’s or master’s degree in engineering or other relevant field
• Solid work experience in the process industry, especially with mechanical seals and rotating equipment
• Highly skilled in MS Office Suite, previous experience with SAP and C4C ERP system is a plus
• Excellent communication skills
• Excellent organizational skills
• Good problem-solving and decision-making skills
• Attention to detail
• Team player
• Interested in learning new things and developing yourself
• Fluent Finnish and English language

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)