Technical Services Coordinator

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About Us:

Evcone Ireland Ltd. are a fit-out and technical services company specialising in the retail sector.

We are seeking a proactive and detail-oriented Technical Services Coordinator for our Technical Services department. This role is pivotal in supporting day-to-day operations, ensuring smooth administrative processes and excellent client service.

You will handle a variety of tasks including coordinating planned maintenance works, reactive and repair works, operate workorder planning software package (CMMS), client and technician coordination, accounts support, purchasing, and project-specific administration. If you thrive in a fast-paced environment and enjoy working collaboratively, this is the role for you.

Key Responsibilities:

• Create weekly schedules and allocate resources (technicians and contractors) for maintenance operations in collaboration with the contract managers.
• Prioritise and allocate resources for urgent maintenance issues.
• Arrange work permits & security attendance.
• Maintain the CMMS; track activities and implement improvements.
• Manage and schedule PPM activities according to client maintenance plan and SLA.
• Upload contractor PPM service reports to CMMS.
• Review PPM service reports and file for manager’s review and potential follow up works.
• Provide phone cover for Technical Services management.
• Compile and Upload quotations to client portals.
• Act as the first point of contact for helpdesk calls and liaise with client teams.
• Maintain up-to-date filing systems and contribute to process improvements.

Requirements:

• Relevant trade qualification in Electrical/HVAC, or relevant technical background.
• Ability to develop a strong network of suppliers and contractors.
• Strong computer literacy skills.
• Strong communication skills – assertive yet diplomatic.
• Ability to work independently and take ownership of tasks.
• Excellent organisational and time management skills.
• Strong IT skills and willingness to learn new systems.
• Fluent English speaker.

Desirable:

• Facilities/maintenance management experience in a retail environment.

Education:

• Leaving Certificate (preferred)

Experience:

• Microsoft Office: 1 year (required)

What We Offer:

• Competitive Salary - DOE
• Company Pension & Annual Performance Bonus
• Sponsored training and certifications
• Excellent career development opportunities Job Types: Full-time, Permanent
• Opportunity to develop your skills in a growing technical services environment.

Benefits:

• Competitive Salary
• Company pension
• Death in Service Insurance
• Sick pay
• On-site parking

Job Type: Full-time

Pay: €42,000.00 per year

Application question(s):

• Do you require a work permit to work in the EU?

Education:

• Leaving Certificate (required)

Work authorisation:

• Ireland (required)

Work Location: In person