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Technical Support Assistant - Client Financial Services

Posted on June 12, 2025

  • Dublin, Ireland
  • 0 - 0 USD (yearly)
  • Full Time

Technical Support Assistant - Client Financial Services

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Description

The Role

Willis Towers Watson is a leading global broking, advisory and solutions company. The business in Ireland provides a wide range of services including insurance broking, financial advice, management consultancy, actuarial and investment solutions.

The company currently has an open position for a Technical Support Assistant to work as a member of the Risk, Excellence & Client Asset Account Team.


  • Processing payments on multiple trust accounts including a MiFID Regulated conglomerate bank account daily.
  • Preparation of daily reconciliation in line with Central Bank requirements & deadlines
  • Preparation of Monthly MCAR Submissions
  • Assisting with updating Client Asset Management Plan
  • Importing data from online banking systems
  • Liaising with Internal and External Auditors
  • Analyse financial reports and forecast trends to support strategic planning
  • Preparation of meeting packs and documents for Board Meetings and Monthly management meetings
  • Updating and maintaining MI Logs
  • Processing monthly billing via Oracle
  • Uploading Reports to Internal & External Systems

Qualifications

The Requirement

Strong analytical ability with a qualification in numeric discipline such as maths, finance or accounting

  • Excellent understanding of the Microsoft Office suite particularly Excel
  • Background in investment analytics and/or fund accounting
  • Knowledge of MiFID Requirements
  • Experience with bespoke workflow and administration platforms
  • Good communicator, with strong written and oral communication skills.
  • Ability to handle sensitive information in an appropriate manner.
  • Experience with Oracle an advantage.

We can offer you an engaging environment working with some of the best people in our industry. This role comes with the minimum salary of € 34,500 and a very comprehensive benefits package including a generous discretionary bonus, a great pension scheme, healthcare, life assurance and other benefits.

At WTW, we trust you to know your work and the people, tools, and environment you need to be successful. Our standard working hours are 35 hours weekly, Monday to Friday, (9 am - 5 pm). Most of our colleagues work in a” hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role, and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

Equal Opportunity Employer

WTW are an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.


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