Technical Writer

About the job

We are a prominent provider of offshore helicopter services in Africa, flying under an Italian Air Operator Certificate. Our focus on safety is unwavering and serves as the cornerstone of our operations. Our commitment to this core value is reflected in every aspect of our operations and is evident in our record of successful and safe missions. Our comprehensive helicopter services are designed to meet the evolving needs of our clients, ensuring that we remain at the forefront of the offshore helicopter services sector.

For our team we are looking for a Technical Writer who will be based in Malpensa area, Italy.

Duties and responsibilities:

• Develop comprehensive documentation that meets the needs of company and customers, utilizing state-of-the-art technical writing practices.
• Gain a deep understanding of company products and services, translating complex information into simple, polished and engaging content.
• Write user-friendly content tailored to the needs of company target audience, ensuring user success through clear and concise language.
• Gather information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Collaborate with development and support leads to identify documentation needs, revise and amend content, and determine best solutions for data compilation and centralized storage.
• Monitor and update documentation based on different projects and new product releases.
• Ensure all documentation is accurate, error-free and compliant with industry standards and safety regulations.
• Oversee, revise, and maintain documentation to ensure it is always valid and up to date.

Minimum requirements:

• Aeronautical background (other qualifications and certificates will be considered as a plus).
• From two (2) to five (5) years of experience in relevant field and position.
• Previous experience in rotary wings environment will be considered as a plus.
• Good organisational and time management skills, with the ability to prioritize multiple tasks and meet deadlines.
• Effective communication and interpersonal skills to collaborate with different stakeholders and teams.
• Flexibility and adaptability to respond to changing business needs and work in a dynamic environment.
• Ability to work independently and as part of a team.
• Planning skills.
• Good communication skills in English and Italian, both written and spoken. (French, Spanish and Portuguese will be an advantage).
• Microsoft Office package knowledge.
• Problem-solving and decision-making skills, critical analysis and team player.
• Understanding of EASA regulation and standards that apply to aircraft operations and maintenance.
• Leonardo Helicopters knowledge considered a plus.
• Held of a valid driving license.
• Held of a valid passport for travelling.
• Availability to work out of the standard weekly time (weekends and/or holidays period).
• Availability to travel for work purposes.

Our company language is English, and we are a global reality, that's why we will consider only CVs written in English.