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Technology Operations Analyst

Posted on March 14, 2025

  • Full Time

Technology Operations Analyst job opportunity

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Worker Type:
Permanent
Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."
We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.
BNZ Technology is at the forefront of innovation, building, operating, and maintaining the cutting-edge applications, systems, and technology platforms that power BNZ. These tools are used by both customers and colleagues, enabling brilliant experiences.
We have the opportunity for an Operations Analyst to join the Technology Operations tīma (team). In this tūranga (role) you will support the Operations Manager in various aspects of technology operations including process improvements, procurement support, operational excellence, financial analysis, and data analysis and reporting.
The Technology Operations tīma facilitates the smooth functioning of BNZ’s Technology Domains through financial planning and management, contract and supplier management oversight, risk practice support and enablement, and other initiatives that assist our domains in meeting the needs of our business stakeholders.
This position can be based in Auckland or Wellington. It is a hybrid tūranga with three days in the office and two days where you can work flexibly.
Mō te Tūranga | About the Tūranga
We sat down with our Operations Manager, who let us know the following about the tūranga:
What is the most exciting thing about this opportunity?
This tūranga is not just about routine tasks; it's a journey towards innovating and evolving our Technology operations. You'll be at the forefront of driving change and supporting impactful decisions that shape the future of our Technology landscape.
What are some of the day-to-day tasks the person in this tūranga will complete?
  • Procurement Support: Work closely with the contract owners in Technology and BNZ's procurement and third-party risk management tīma to support procurement and supplier management activities.
  • Financial Analysis: Support the planning and forecasting activities where required, aiding in crucial financial decisions.
  • Process Improvement: Play a key tūranga in enhancing our efficiency and maturity across our Technology domains.
  • Operational excellence: Work alongside the Operations Manager to standardise processes across Technology domains.
  • Data Analysis and Reporting: Conduct in-depth analysis and generate comprehensive reports to facilitate informed decision making for Technology domains.
What specific skills are required to be successful?
  • Procurement Knowledge: Experience with procurement and third-party risk management processes will be key to your success in this tūranga.
  • Financial Acumen: Skills and experience in budget planning, forecasting, and financial controls.
  • Operational Excellence: Understanding of streamlined processes and standardisation.
  • Data Analysis: Proficiency in analysing data for tech investment decisions and performance metrics.
  • Risk Assessment & Compliance: Ability to support Technology risk assessments and adhere to compliance standards.
What attributes will this person display in order to be successful in this tūranga?
  • Self-Motivated: You're ready to take initiative, embracing both familiar and new challenges.
  • Next level time management and prioritisation skills: You're always one step ahead, anticipating needs and solutions.
  • Detail-Oriented: Precision in your work isn't just a skill, it's your nature.
  • Interpersonal Savvy: Building relationships comes naturally to you, ensuring effective collaboration.
  • Problem Solver and Critical Thinker: Challenges are opportunities in your eyes, and you tackle them head-on. You don't just look at the problem at hand, you step back and see the bigger picture.
  • Tīma Spirit: A strong believer in positive and collaborative tīma culture.
Please note: Advertising for this position closes at 1155pm, Monday 17 March. We will be reviewing applications are they are received therefore may close advertising early.
Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand
This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it.
Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”
Closing Date: 17 March 2025

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